WINE EDUCATOR - Full Time

Paycom; St. Helena (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance (Medical, Dental &amp

Paid vacation

Paid volunteer work

401k

Bi-annual wine allocation

Employee discount

Paid parental leave

Job summary

HALL Family Wines is seeking a Wine Educator to host tours and tastings at the St. Helena Visitor Center, sharing the HALL story and wines with guests. You will educate guests to drive wine sales, acquire new wine club members, and nurture ambassadors for the brand.

The role rewards hospitality, sales excellence, and relationship-building, with full-time employment offering comprehensive benefits and a vibrant Napa Valley environment.

Qualifications

• Passionate about hospitality, sales and wine.
• Professional, articulate, friendly, patient and service-oriented.
• Brand champion dedicated to exceptional guest experiences.

Responsibilities

• Host visitors for tours and tastings at the HALL St. Helena Visitor Center.
• Educate guests on the HALL story and wines to drive sales and wine club acquisitions.
• Cultivate guests into ambassadors and repeat visitors through exceptional service.
• Collaborate with team to maintain a warm, refined hospitality environment.

Skills

Hospitality

Sales

Wine knowledge

Public speaking

Guest service

Job description

Responsibilities Include:The Wine Educator is responsible for hosting visitors to the HALL St. Helena Visitor Center for tours and tastings and educating guests on the HALL story and wines in order to sell wine, acquire new wine club members, and create ambassadors to the brand.Requirements:This person is passionate about hospitality, sales and wine! They enjoy making presentations, entertaining, and interacting with guests. They are professional, articulate, friendly, patient and wired for service. They enjoy anticipating and responding to even the unexpressed wishes and needs of our guests. This person is a brand champion who is committed to providing the finest personal service and maintaining our facilities in order to create a warm, relaxed, yet refined ambiance.This person is successful at wine sales, Wine Club acquisitions and building lasting relationships which will distinguish HALL in people’s hearts and minds. They feel responsible for representing HALL in a professional manner and protecting all of the assets of the company. They are supportive team players who will do whatever it takes to get the job completed well and with integrity. They have a contagious enthusiasm for Napa and our wines.PHYSICAL DEMANDS:Must be able to frequently lift and carry weights of up to 40 pounds at varying frequenciesAbility to operate various types of machinery to include, but not limited to, lift trucks, hand trucks, dishwashers etc.Ability to perform tasks requiring bending, stooping, standing, and twisting in the performance of various tasksAbility to stand for long periods of timeCOMPENSATION:We offer a competitive compensation package above market standards- For Wine Educators we offer a base hourly wage, plus commission on sales and wine club acquisitions. Full time employees enjoy Health insurance (Medical, Dental & Vision), paid vacation, paid volunteer work, 401k, a generous bi-annual wine allocation and employee discount. Family matters. We also offer paid parental leave.About HALL Family Wines:HALL Family Wines is a family-owned winery known for crafting world-class wines from premier vineyards in California, Oregon, and Champagne, France. Founded by Craig and Kathryn Hall, the portfolio includes HALL, WALT, BACA, and Michel Foch, producing acclaimed Cabernet Sauvignon, Pinot Noir, Zinfandel, Champagne, and other varietals. The winery features six tasting rooms across Napa Valley, Sonoma, Palm Springs, and Healdsburg, offering immersive winetasting experiences. Winemaking is led by Megan Gunderson, with a focus on expressing each vineyard’s unique terroir. HALL Family Wines farms twelve estate vineyards across California’s most celebrated winegrowing region. All estate vineyards are certified sustainable, with select sites organically certified. Sustainability milestones include LEED Gold Certification for HALL St. Helena in 2009 and its gravity-flow winemaking facility in 2014, plus rooftop solar panels that offset over nine hundred metric tons of CO₂ annually.At HALL Family Wines, we strive to do the right thing, to follow responsible business practices and to give back to our communities. We believe in the philosophy of leaving the world better than we found it, a philosophy we have been putting into action for 50 years, both in business and through our family Foundation, established in 1977.Hall Wines is an equal employment opportunity employer and considers qualified applicants without regard to gender, sexual orientation, gender identity, race, religion, veteran or disability status.If values and community responsibility are important factors for you in choosing a place to work, if you enjoy working in an environment that prizes creativity, and if you hold yourself to a high standard of excellence in your job performance, this position may be a good fit for you.