Wine/Beer Steward

Family Fare, LLC; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Total Rewards benefits package

Job summary

Family Fare, LLC is seeking a hands-on department lead to manage day-to-day operations in a Grand Rapids store. You will oversee inventory, scheduling, and staff development while upholding company standards and goals.

You will coordinate with vendors, ensure freshness and quality, and implement weekly plans to meet KPIs and guest experience guidelines. Experience in retail and strong communication are essential.

Qualifications

• High school graduate or equivalent (GED)
• 0-2 years of retail experience preferred
• Strong written and verbal communication skills
• Good organization, prioritization, decision-making and problem solving

Responsibilities

• Lead day-to-day department operations in a retail store
• Order and maintain inventory to ensure freshness and quality
• Review received orders for amount, quality, count/weight and proper storage
• Manage vendors for stocking, production and date-sensitive rotations
• Maintain knowledge of in-store products, ads, pricing and rewards programs
• Communicate and execute weekly flight plans per company expectations

Skills

Inventory management

Leadership

Staff scheduling

Communication

Retail experience

Education

High school diploma or GED

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick‑and‑mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company?

Location

2022 Apple Orchard Ave - Grand Rapids, Michigan 49525

Position Summary

This role is responsible to lead the day-to-day activities of the department operations in a retail store, Operating at company standards and meeting all company goals and key performance indicators

Here’s what you’ll do

• Be responsible to order and maintain inventory in your department, while utilizing inventory control procedures to ensure product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
• Manage vendors that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
• Maintain familiarity with all products carried in the department as well as throughout the store. Know the ad items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs.
• Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.
• Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
• Implement Our Winning Recipe and model our core values and competencies.
• Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates.
• Support the department manager in developing and monitoring department goals.
• Support the department manager in developing and monitoring department forecasts, as required.
• Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.
• Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing “Prime Time” standards.
• Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
• Follow all PPE and Safety Guidelines
• Follow all Food Safety and Cleaning Expectations
• Follow Guest Experience Guidelines
• May be assigned tasks in other departments based on customer experience need
• Additional responsibilities may be assigned as needed

Here’s what you’ll need

• High school graduate or equivalent (GED) 0-2 years of retail experience preferred.
• Strong written and verbal communication, and bookkeeping skills.
• Good organization, prioritization, decision-making, problem solving and conflict management skills.
• Suggestive Selling/Knowledge of Products preferred
• Strong leadership abilities with capability to work in a hands‑on environment.
• Good strategic planning and business acumen skills

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture

SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

Equal Opportunity and Diversity

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two‑way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.

About C&S Wholesale Grocers

C&S Wholesale Grocers, LLC is a leader in food solutions across the United States. Established in 1918, C&S had its start as a supplier to independent grocery stores. Today, the C&S family of companies — including Grocers Supply, Hansen Distribution Group, FreshKo Produce Services, The Davidson Specialty Food Group and SpartanNash — delivers innovative supply chain solutions, products and services to chain, independent and military customers from 60 distribution centers nationwide. C&S offers a comprehensive range of products for every aisle of the grocery store, from fresh produce to household goods, including within our private label portfolio. C&S operates more than 200 corporate‑run grocery stores primarily under the banners: D&W Fresh Market, Grand Union, Family Fare, Martin's Super Markets and Piggly Wiggly. C&S is deeply committed to corporate citizenship, actively supporting various charitable causes that help enrich and feed our communities.