Windows Server Tower Lead: O&M & Cloud Migrations

Saic; Washington (District of Columbia); On-site; USD 160,000 - 200,000; Full time

Job summary

Saic is seeking a Windows Server Lead to provide oversight and management support for over 30 Windows engineers. The ideal candidate will lead operations for the Department of Transportation, ensuring effective management of Windows servers, Active Directory, and cloud infrastructure. Responsibilities include application support, ServiceNow ticket management, and process improvement. This full-time role is based onsite at DOT Headquarters in Washington, DC.

A bachelor's degree and over eight years of related experience are required, along with proven leadership in engineering environments. Salary range is $160,000 - $200,000.

Qualifications

• Bachelor's degree with over 8 years of related experience.
• Experience managing teams of 30+ personnel.
• Expert-level service delivery management.
• Strong interpersonal and collaboration skills.
• Knowledge of multi-vendor server operating systems.

Responsibilities

• Provide oversight for 30+ Windows engineers.
• Serve as escalation point for application support.
• Manage ServiceNow ticket queues.
• Improve existing processes.
• Perform root cause analysis and problem management.

Skills

Windows Server

Active Directory

ServiceNow

Cloud migrations

ITSM

Root Cause Analysis

Project Management

Leadership

Education

Bachelor's degree

Tools

VMware

AWS

Azure

Oracle

Google Cloud

ITIL certification

Job description

Saic is seeking a Windows Server Lead to provide oversight and management support for over 30 Windows engineers. The ideal candidate will lead operations for the Department of Transportation, ensuring effective management of Windows servers, Active Directory, and cloud infrastructure. Responsibilities include application support, ServiceNow ticket management, and process improvement. This full-time role is based onsite at DOT Headquarters in Washington, DC.

A bachelor's degree and over eight years of related experience are required, along with proven leadership in engineering environments. Salary range is $160,000 - $200,000.