Windows Server Engineer Intermediate

University of Michigan; Ann Arbor (MI); On-site; USD 85,000 - 115,000; Full time

Job summary

Information and Technology Services (ITS) at the University of Michigan is seeking an experienced Windows Server Engineer to join the Systems Operations group on the Ann Arbor campus. You will manage Windows Server lifecycles, automate tasks, and help maintain mission-critical university services across on-premises and cloud environments.

Collaborate with a team that emphasizes reliability, security, and continuous improvement while delivering outstanding customer service to a diverse university

Qualifications

• Minimum three years experience supporting Windows Server systems in an enterprise environment.
• Bachelor's degree in Computer Science, Business Computing or related field, or equivalent combination of education, certifications, and experience.
• Hands-on administration of Windows Server infrastructure including user/group permissions, file shares, system log review, backup/restore operations, remote management commands, and routine lifecycle tasks.
• Background with OS configuration-management tools.
• Expertise working with Active Directory and Group Policy.
• Proficiency in PowerShell scripting and task automation.
• Experience with OS security hardening, security baselines, and regulatory compliance frameworks.
• OS Patching and vulnerability management.
• Practical experience applying AI tools to daily work.
• Technical troubleshooting and root-cause analysis.

Responsibilities

• Manage lifecycles of Windows Server instances, from deployment and configuration to maintenance, modernization, and retirement.
• Protect critical university systems by following established security, compliance, and infrastructure standards.
• Explore new technologies, contribute to interesting projects, and expand your expertise alongside a collaborative team.
• Troubleshoot complex issues across on-premises and cloud platforms.
• Deliver responsive, thoughtful support that builds trust and lasting partnerships with customers.
• Participate in a 24x7 on-call rotation.

Skills

PowerShell scripting

Active Directory

Group Policy

OS hardening

Vulnerability management

Troubleshooting

AI tools usage

Education

Bachelor's degree in Computer Science or related field

Tools

Enterprise monitoring systems

Enterprise log-analysis tools

Version control systems

OS configuration-management tools

Job description

Windows Server Engineer Intermediate

Information and Technology Services (ITS), Systems Operations group, University of Michigan. Ann Arbor Campus. Competitive salary available based on qualifications, experience and education of the selected candidate.

Who We Are

Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community.

Job Summary

Information and Technology Services (ITS) is looking for an experienced, motivated Windows Server Engineer to join our Systems Operations group.

You’ll be part of a collaborative team that uses innovation and automation to operate reliable enterprise infrastructure and deliver exceptional customer service. You'll help manage a diverse environment of physical and virtual Windows servers that power mission-critical services across the University of Michigan's campuses.

We're focused on making technology operations smarter, faster, and more reliable through advanced automation and continuous improvement. You'll help solve complex technical challenges, refine processes, and make a meaningful impact across the university. You will report to the manager of Windows Server Engineering.

If you're an experienced Windows systems engineer who enjoys automating enterprise environments, improving operations, and working with a team that values both excellence and camaraderie, we'd love to hear from you.

Responsibilities

• Manage lifecycles of Windows Server instances, from deployment and configuration to maintenance, modernization, and retirement
• Protect critical university systems by following established security, compliance, and infrastructure standards
• Explore new technologies, contribute to interesting projects, and expand your expertise alongside a collaborative team
• Troubleshoot complex issues across on-premises and cloud platforms
• Deliver responsive, thoughtful support that builds trust and lasting partnerships with customers
• Participate in a 24x7 on-call rotation

Required Qualifications

• Minimum three years experience supporting Windows Server systems in an enterprise environment
• Bachelor's degree in Computer Science, Business Computing or related field, or equivalent combination of education, certifications, and experience
• Hands-on administration of Windows Server infrastructure including user/group permissions, file shares, system log review, backup/restore operations, remote management commands, and routine lifecycle tasks
• Background with OS configuration-management tools
• Expertise working with Active Directory and Group Policy
• Proficiency in PowerShell scripting and task automation
• Experience with OS security hardening, security baselines, and regulatory compliance frameworks
• OS Patching and vulnerability management
• Practical experience applying AI tools to daily work
• Technical troubleshooting and root-cause analysis

Desired Qualifications

• Experience with physical x86 and cloud computing platforms
• Hands-on use of enterprise monitoring systems
• Experience using enterprise log-analysis tools to resolve problems
• Working knowledge of software version control systems
• Relevant certifications such as Microsoft, cloud-platform, or IT security focuses
• Experience within a formal ITSM change management environment

  Why Work at Michigan?

  The University of Michigan offers a comprehensive benefits package including generous time off, a retirement plan that provides two-for-one matching contributions with immediate vesting, many choices for comprehensive health insurance, life insurance, long-term disability coverage, flexible spending accounts for healthcare and dependent care expenses, dental and vision insurance, and parental and maternity leave.

  Additional Information

  This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state and local law and/or university policies or agreements that require the university to implement specific privacy and security safeguards including, but not limited to: ITAR, EAR, HIPAA and FISMA. All employees are responsible for protecting data and information from unauthorized release or from loss, alteration or unauthorized deletion; and following applicable regulations and instructions regarding access to computerized files, release of data, etc. as stated in a computer access agreement.

  This position may also require on-call availability and working during non-business hours. Details can be worked out with the Hiring Manager.