Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Vinton (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for the PSE Sales & Services/Distribution Associate role. This position is perfect for those who enjoy public interaction and helping others in a community-centric environment. You will be responsible for providing excellent customer service, assisting with sales, and handling various tasks such as processing purchases and passport applications. With the added benefits of paid time off and full federal health care, this opportunity not only allows you to serve your community but also offers a supportive work environment. If you're ready to embark on a rewarding career with USPS, this is the perfect chance for you!

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required for this customer service role.
• Ability to assist customers and process transactions.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.

Skills

Customer Service

Sales Support

Communication Skills

Education

No formal education required

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: Welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: Process purchases, returns, and provide sales support.
• Passport Handling: Applications and related duties.

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