Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Madison (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a trusted institution with over 200 years of service as a PSE Sales & Services/Distribution Associate. This role offers the chance to engage with customers, providing essential sales and support services in postal branches. You will help ensure a positive experience for the community while enjoying benefits like paid time off and comprehensive health care. If you have a passion for customer service and helping others, this position could be the perfect fit for you. Take the first step in your USPS career today and be part of a dedicated team committed to excellence across the nation.

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required, but customer service skills are essential.
• Ability to assist with sales and promotions effectively.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Communication Skills

Education

No formal education required

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence across the nation.

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