Willis RX Tech - Pharmacy Tech - Part time

H-E-B; Willis (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

H-E-B Pharmacy is seeking a Pharmacy Technician to join our Texas retail team. You will assist pharmacists, process prescriptions, and help ensure accurate, courteous service for our customers.

Strong attention to detail and familiarity with RxEVO/RxIMS are essential in a fast-paced setting. Evening/weekend shifts may be required, with a focus on patient privacy and compliance.

Qualifications

• 3+ years of pharmacy experience (preferred).
• 1+ years of experience as an active retail Certified Pharmacy Technician.
• HS Diploma or GED or equivalent.
• Active State of Texas registration as certified pharmacy technician (CPhT).
• RxEVO certification and related training.

Responsibilities

• Provide superior customer service and uphold service standards.
• Process prescriptions and manage third-party adjudication.
• Coordinate screening events and immunization scheduling.
• Maintain and troubleshoot automated processing equipment.
• Ensure PHI privacy and HIPAA compliance.

Skills

Advanced communication

Telephone etiquette

Multi-tasking

Teamwork

Self-motivated

Education

HS Diploma or GED

Tools

RxEVO

RxIMS

MS Office

Kirby Lester

ScriptPro

Job description

Responsibilities Job Summary:

As an H-E-B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.

Key Responsibilities & Essential Functions:

Pharmacy Operations:

• Role models / provides superior customer service and service standards
• Promotes / embodies "Greet, Ask & Thank" and H-E-B telephone strategies
• Manages exception station; solves third-party issues
• Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review
• Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required
• Maintains H-E-B Rx screener status; participates in screening events
• Assists with Pharmacy operations-related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, department communications, and others as needed)
• Orders / manages inventory; processes invoices daily, on a timely basis
• Reviews Warehouse and DSD orders
• Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments
• Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report execution
• Applies computer troubleshooting and prescription application overview
• Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)
• Performs other assigned duties

Compliance:

• Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check
• Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient
• Ensures compliance with Central Fill check-in procedures
• Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
• Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves
• Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance

Qualifications & Key Requirements:

• Age Requirement: 18+
• Work Experience: 3+ years of pharmacy experience (preferred)
• 1+ years of experience as an active retail Certified Pharmacy Technician Experience working in a fast-paced environment
• Knowledge/Skills/Abilities: Working knowledge of all pharmacy-related management tasks and H-E-B RxEVO system
• Knowledge / understanding of H-E-B Pharmacy Standard Operating Procedures (SOPs)
• Advanced communication skills; advanced telephone etiquette
• Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager)
• Mathematical skills, including calculating measurements
• Ability to manage multiple priorities and shift focus between tasks
• Ability to maintain composure in high-stress situations
• Ability to work with little direct supervision; self-starter
• Welcomes working in a team-oriented environment and is open to cross‑training
• HS Diploma or GED or equivalent

Licenses/Certifications:

• Active State of Texas registration as certified pharmacy technician (CPhT); maintain certification with 20 hours of continuing education every 2 years; recertify 60 days prior to expiration date
• Certification as an H-E-B Pharmacy Technician RxEVO certification
• Successful completion of all required training (e.g., H-E-B Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Pharm Tech and PCR, etc.)

Physical Demands & Working Conditions:

• Function in a fast-paced, retail, office environment
• Work rotating shifts to meet business needs (includes nights and weekends)
• Stand for extended periods (up to 12 hours)
• Regularly lift 30 lbs or more
• Use arms / hands in repetitive motion that require hand / finger dexterity
• Meet specific vision requirements for this job, including close vision and color vision

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 9/1/2012