WIC Mobile Support & Peer Counselor

Wood River Health; Rhode Island; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible spending accounts

Life insurance

403(b) retirement plan

Tuition assistance

Work/life balance programs

Job summary

Wood River Health is seeking a WIC Mobile Support & Peer Counselor to provide administrative and breastfeeding peer counseling services across Rhode Island. The role travels to mobile clinics and office sites, maintaining high-quality service while handling intake, scheduling, and benefit issuance.

Qualifications include a high school diploma, a valid driver's license, and experience with breastfeeding. Proficiency in MS Office and strong communication skills are essential to support diverse

Qualifications

• High School Diploma or equivalent is required.
• Valid driver's license and reliable transportation required.
• Experience in breastfeeding support preferred.
• Proficiency with Microsoft Office applications.
• Strong verbal and written communication with diverse populations.
• Ability to establish rapport with individuals and groups.
• Cultural sensitivity to work with a diverse patient/staff population.

Responsibilities

• Safely operate and drive the Mobile WIC Clinic to outreach locations.
• Assist with setup, daily operation, and breakdown of the Mobile WIC Clinic.
• Coordinate Mobile WIC Clinic schedules with staff and partners.
• Follow RI Health guidelines and organizational policies for mobile clinics.
• Assess client eligibility based on income and WIC requirements.
• Perform intake measurements including height, weight, and hemoglobin screening.
• Provide services in mobile and satellite clinics around Rhode Island.
• Issue food benefits accurately per WIC guidelines.
• Offer breastfeeding education and support prenatally and postpartum.
• Complete clerical duties: phones, appointments, data entry, scanning.
• Support Hope Valley and Westerly offices when not mobile.
• Complete RI DOH trainings as required.
• Report to WIC Manager and participate in assigned committees.
• Maintain confidentiality and HIPAA compliance.
• Support Wood River Health mission, vision, and values.

Skills

Verbal communication

Written communication

Customer service

Driving

Cultural sensitivity

Rapport building

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

WIC Mobile Support & Peer Counselor

Women, Infants & Children Full Time Clerical Wood River Health, Hope Valley, RI, US

4 days ago Requisition ID: 1162

Salary Range: $19.00 To $21.00 Hourly

Drive Change. Deliver Care. Empower Families. Join Our Mobile WIC Team Serving Communities Across Rhode Island.

The Program Assistant/Breastfeeding Peer Counselor (BFPC) provides administrative, client support, and breastfeeding peer counseling services for the WIC Program. This role supports participant enrollment and benefit issuance, performs essential clerical and screening functions, and offers basic breastfeeding education, encouragement, and support to pregnant and postpartum women. The position is responsible for assisting with and operating the Mobile WIC Clinic, helping expand access to WIC services in community and rural locations throughout Rhode Island. Working in both mobile and office settings, the Program Assistant/BFPC helps ensure participants receive welcoming, efficient, and high-quality services. This is a grant-funded position.

We are proud to offer an outstanding benefits package, including generous paid time off, health insurance, flexible spending accounts, life insurance, a 403(b) retirement plan with employer matching contributions, tuition assistance, and resources that promote work/life balance and employee well-being.

ESSENTIAL DUTIES; include but are not limited to:

• Safely operate and drive the Mobile WIC Clinic to assigned community outreach locations, ensuring the clinic and required equipment arrive safely and on time and are ready to provide services.
• Assist with the setup, daily operation, and breakdown of the Mobile WIC Clinic at community sites.
• Coordinate Mobile WIC Clinic schedules and site locations in collaboration with WIC staff and community partners.
• Adhere to all organizational policies, safety procedures, vehicle requirements, and Rhode Island Department of Health guidelines related to mobile clinic operations.
• Assess client eligibility based on income guidelines and WIC program requirements.
• Perform intake measurements, including height, weight, and hemoglobin screening.
• Provide services in mobile and satellite WIC clinics at community sites and rural locations throughout the state of Rhode Island
• Issue food benefits accurately and in compliance with WIC program guidelines.
• Offer basic breastfeeding education, encouragement, and support to women during the prenatal and postpartum periods.
• Complete clerical duties, including answering phones, scheduling and confirming appointments, entering data, and scanning documents.
• Provide support at both the Hope Valley and Westerly office locations when not assigned to the Mobile WIC Clinic.
• Complete all required Rhode Island Department of Health trainings.
• Reports to and effectively communicates with the WIC Manager.
• Participates in WRH Committees as assigned
• Maintain strict confidentiality in all matters
• Operate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health information
• Enliven and support the mission, vision, and values of Wood River Health
• Adhere to organizational policies and procedures and Wood River Health Compliance Program Standards
• Performing other duties as assigned to meet business needs

SUPERVISORY RESPONSIBILITIES:

None

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent.
• Valid driver's license, reliable transportation, proof of insurance, and a satisfactory driving record required.
• Previous breastfeeding experience, required
• Computer literacy with proficiency and expertise in Microsoft Office required.
• Strong verbal and written communication skills, including the ability to effectively communicate with diverse populations
• Ability to establish rapport with individuals and small groups
• Cultural sensitivity necessary to work with a diverse patient and staff population

WORK ARRANGEMENT:

This position is field based and will travel throughout Rhode Island.

The employee must be able and willing to work in the field, as well as at both the Hope Valley and Westerly locations as business needs require. Work assignments may be scheduled at either site on a temporary, regular, or rotating basis.

Wood River Health is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal law.