WIC Community Nutrition Educator Float I

Adelante Healthcare; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

Adelante Healthcare is seeking a WIC Community Nutrition Educator Float I to enroll clients in the WIC program. The role includes conducting health assessments, providing education, and referring clients to resources as needed.

The ideal candidate will have a high school diploma or GED, strong customer service skills, and CPR certification. Travel to various clinic sites is required.

Qualifications

• Valid Level One Fingerprint Clearance Card from Arizona Department of Public Safety.
• Ability to interact with clients at various levels.
• Evidence of valid Arizona driver’s license and current auto insurance.

Responsibilities

• Conduct health appraisals and nutritional assessments.
• Provide nutrition counseling, lactation management, and refer clients as needed.
• Manage routine office tasks and customer service complaints.

Skills

Certification in CPR and AED

Customer service excellence

Working knowledge of Microsoft Office

Competency in cultural interaction

Education

High school diploma or GED

Four-year college degree in Nutrition (preferred)

Job description

Position Summary

The WIC Community Nutrition Educator Float I is primarily responsible for enrolling persons applying for the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). The role provides follow‑up, monitoring, and nutrition education to WIC clients, promotes and supports breastfeeding, and refers clients to appropriate community resources. Travel is required as needed.

Qualifications

Essential Skills and Experience:

• Certification to perform cardiopulmonary resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
• High school diploma or GED from an accredited institution
• Documented excellence in customer service with ability to interact with and instruct clients from beginner to advanced levels
• Working knowledge of current Microsoft Office applications and relevant program‑related applications
• Competency in working with people of various cultures
• Evidence of valid Arizona driver’s license and current auto insurance
• Ability to maintain confidentiality
• Prioritization and multi‑task skills are required
• Travel to multiple locations required

Nonessential Skills and Experience

• Four (4) year college degree in Nutrition or Registration as a Dietetic Technician with the Academy of Nutrition and Dietetics or equivalent experience preferred
• Demonstrated experience as an advocate for health care or human rights
• Fluency in a language in addition to English (Spanish preferred)

Position Responsibilities

• Conduct health appraisals and nutritional assessments accurately, including height, weight, hemoglobin, dietary assessment, and medical history, and record appropriately in the web‑based AIM software program
• Utilize critical thinking skills to determine specific nutrition counseling, lactation management, and/or complications, and monitor progress. Refer high‑risk clients to a registered dietitian
• Complete required documentation to support eligibility or ineligibility for WIC
• Issue appropriate drafts and complete issuance, with all required documentation and signatures
• Provide appropriate education, counseling, and referrals to clients and document actions taken
• Assume responsibility for routine office matters: see clients, phone, filing, and schedule appointments, maintain security for files and drafts, transfer paperwork, submit reports on time, clean and maintain laboratory to meet standards
• Manage basic customer service complaints before they escalate to the regional coordinator
• Travel to other sites as requested or needed
• Correctly collect specimens, perform testing, and process as indicated
• Other duties as may be requested or assigned, including assisting the WIC Program Regional Coordinator and/or Site Leader with other projects

Physical Demands and Work Environment

Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, stand, walk, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb steps/stairs, balance, stoop, kneel, crouch or crawl, talk or hear, smell, and manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood‑borne pathogens, etc.) when working in the clinic area.

In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made unless they constitute undue hardships upon this organization.