WIC Breastfeeding Peer Counselor- Blair

UPMC; Altoona (PA); On-site; USD 35,000 - 52,000; Full time

Job summary

UPMC is seeking a WIC Breastfeeding Peer Counselor to provide basic breastfeeding information and encouragement to pregnant and breastfeeding mothers served by WIC. The role emphasizes counseling, confidentiality, and coordination with clinic staff to support new mothers.

Responsibilities include maintaining client records, attending trainings, and collaborating with the WIC team to promote best practices and positive outcomes for families.

Qualifications

• Requires completing breastfeeding training to become a peer counselor.
• Maintains confidentiality and handles sensitive information.
• Must have access to transportation within the service area and PA driver's license.

Responsibilities

• Promote breastfeeding and provide basic information to pregnant and breastfeeding mothers.
• Manage caseloads and contact clients at scheduled intervals.
• Maintain accurate records of all contacts with WIC clients.
• Participate in agency committees as requested.
• Demonstrate safety and professionalism in all duties.
• Counsel mothers at clinic or by telephone as scheduled.

Skills

Breastfeeding counseling

Communication skills

Recordkeeping

Computers/Excel

Tools

Microsoft Excel

Job description

UPMC is Hiring a WIC Breastfeeding Peer Counselor! This position gives basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers.

Responsibilities

• Participate in Agency committees as requested.

• Promotes breastfeeding with pregnant women and gives basic breastfeeding information and support to new mothers, including benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding.

• Receives a caseload of WIC clients and makes routine periodic contacts with all clients assigned.

• Works to achieve and maintain quality and customer satisfaction in delivery of services to internal/external customers.

• Is available beyond 8:00 AM to 5:00 PM working hours to new mothers who are having breastfeeding problems.

• Promote personal, co-worker, customer, and visitor safety during work duties.

• She also helps mothers prevent and handle common breastfeeding concerns.

• Keeps accurate records of all contacts made with WIC clients.

• Maintain and protect customer, staff, and Agency confidentiality.

• Counsels WIC pregnant and breastfeeding mothers at the WIC clinic or by telephone contacts at scheduled intervals.

• Demonstrates support of Agency mission and philosophy in delivery of services.

• Attends breastfeeding training classes to become a peer counselor.

• Has breastfed at least one baby for at least 6 months (does not have to be currently breastfeeding).

• Demonstrates communication skills and ability to utilize counseling techniques.

• Demonstrates enthusiasm about breastfeeding and desires to help other mothers.

• Demonstrate ability to perform computer skills in specialized computer application (s) with Excel and other department software.

• Access to transportation in the Agency service area with valid Pennsylvania driver's license and auto liability insurance.

Licensure, Certifications, and Clearances:

• Act 31 Child Abuse Reporting with renewal

• Act 33 with renewal

• Act 34 with renewal

• Act 73 FBI Clearance with renewal

• OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran