Wholesale Territory Manager

CrossAmerica Partners LP; Cleveland (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

CrossAmerica Partners LP is seeking a Wholesale Territory Manager to act as the liaison between station operators and our company, driving wholesale customer relationships, account management, and profitability across the Cleveland, OH and Western PA markets. This role requires travel and resides in or near Cleveland or Western PA; relocation is not offered.

Responsibilities include advising operators on pricing, operations, and brand compliance, developing territory plans, managing cash flow,

Qualifications

• Bachelor's degree in business field or equivalent work experience.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Possess strong communication and customer service skills.
• Possess problem solving and mathematical skills and have the ability to make rational decisions.
• Be multi-task oriented.
• Possess the ability to work independently.
• Be able to travel out of market on an as needed basis.
• Valid driver's license.

Responsibilities

• Counsel wholesale customers on pricing, service, and store appearance to improve profitability and brand compliance.
• Guide station operators on management functions including hiring, training, money handling, and inventory.
• Survey competitive prices and market trends; recommend retail adjustments within guidelines.
• Support development of ancillary profit centers including convenience stores, car services, etc.
• Monitor facility maintenance and compliance with laws and environmental requirements.
• Assist with collections and maintaining cash flow; review P&L and drive territory profitability.
• Develop, execute, and maintain territory business plans and budgets; drive new business growth.

Skills

Account management

Sales

Customer service

Communication

Travel

Financial analysis

Education

Bachelor's degree in business field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. We are a top ranked wholesale distributor with eight major fuel brands, our seven high quality convenience store brands have 250+ locations, and we are actively buying, selling, and leasing sites across the US. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Position Summary:

The Wholesale Territory Manager serves as the liaison between station operators and our Company ensuring consistent customer satisfaction. The Wholesale Territory Manager is responsible for wholesale fuel customer relationships and account management, and for optimized sales, increased brand value, business growth, and profitability levels in a specified territory. Wholesale customers include lessee dealers, dealer owners, commission marketers, and others. This position requires travel.

This position is responsible for supporting our Cleveland, OH and Western PA markets. Only candidates currently residing in Cleveland, OH or Western PA (or within close proximity to the territory) will be considered. Relocation is not offered for this role.

Responsibilities:

• Counsel wholesale customers on retailing factors including competitive pricing, customer service, and retail facility appearance and cleanliness, assisting them in managing their business, improving their bottom line and maintaining compliance with brand and image requirements.
• Offer guidance to station operators on station management functions including employee selection and training, money management, and inventory management.
• Survey competitive retail prices throughout the territory and evaluate trends and market conditions; recommends retail adjustments within established strategies and company guidelines.
• Provides support for the development of ancillary profit centers. These opportunities may include convenience stores, marts, snack shops, service bays, car washes, and joint ventures.
• Monitor facility physical conditions and ensures appropriate maintenance activity is conducted.
• Ensure station operator compliance with franchise agreement obligations and laws related to environmental record keeping and safety standards. Verifies station monthly CSLD testing compliance.
• Assure station compliance with federal, state and local legal requirements - stays abreast of industry related laws, audits and enforces adherence to requirements, and makes appropriate recommendations to management.
• Help with the investigation and resolution of customer complaints.
• Coordinate all activity related to the sales, marketing, and merchandising of company products.
• Energize and motivate station operator organization through value added meetings, timely and positive communications, and effective sales calls.
• Encourage station operators to develop strong community relations.
• Maintain knowledge of multiple supplier brand programs, requirements and procedures
• Deliver customer buy in and compliance with corporate and supplier brand programs.
• Review P&L and other reports on a daily and period basis for opportunities to maximize territory profitability, cash flow, and customer satisfaction; Ensure financial integrity of station operators and our Company by routinely monitoring station gasoline volume levels, investigating significant volume improvement opportunities, and consulting with station operators on the optimum implementation of marketing programs to increase sales and profit.
• Develop, execute, and maintain territory business plans, evaluating performance data, and providing action plans to Area Manager; Assume accountability for individual site profitability and the attainment of quantitative and qualitative territory performance objectives.
• Generate a yearly budget and accomplish related results.
• Identify, evaluate, and recommend sensible station capital projects.
• Assists with the collection of accounts receivable balances on a routine basis.
• Increase wholesale fuel volumes through customer counseling and acquisition of competitive conversion accounts and new to industry sites.
• Work with executive management as it relates to the dealer business
• Actively solicit territory new business opportunities; develop new account proposals and negotiate proposal elements to deliver new business growth targets.
• Qualify prospective customers through financial analysis and candidate evaluation.
• Contract preparation and presentation.
• Managing credit risk/exposure.
• Control expenses.
• Maintain professional and technical knowledge through educational workshops, professional publications, business networks, best practice monitoring; and professional societies.

Education & Experience:

• Bachelor's degree in business field or equivalent work experience.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Possess strong communication and customer service skills.
• Possess problem solving and mathematical skills and have the ability to make rational decisions.
• Be multi-task oriented.
• Possess the ability to work independently.
• Be able to travel out of market on an as needed basis.
• Valid driver's license.

Physical Requirements:

The physical requirements described here are examples of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be considered that might assist those individuals with disabilities in order to perform the essential task and duties.

While performing the duties of this job, the employee is regularly required to sit, talk, and/or hear. The employee frequently is required to use his/her hands in order to handle or grasp items of varying weight. The employee is occasionally required to stand, walk, and reach with both hands and arms. The employee may also be required to:

• Occasionally lift and/or carry, up to 40 pounds from ground to waist level for up to 30 minutes of a workday. (I.e. to move, transport and distribute printed materials).
• Ability to push and pull with arms up to a force of 20 pounds. (i.e. constructing sales seminar booth and materials).
• Ability to drive 75%, unassisted for periods of up to 8 hours.

Job duties may change with or without notice

CrossAmerica Partners (or its subsidiaries and related entities) contract with employment service organizations to provide staffing for its corporate operations. The employment service organizations are equal opportunity employers. For this position, the employment service organization is VUC Inc. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

The employment service organizations with which CrossAmerica Partners contracts, including VUC Inc, make all employment decisions in accordance with applicable laws and provide reasonable accommodations to qualifying individuals on the basis of any protected characteristic consistent with applicable law. VUC Inc is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. VUC Inc also provides reasonable accommodation to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail].