White Glove Technician Helper/Driver - Austin, TX

PeopleShare by PROMAN; Austin (TX); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid time off

Holidays

Life insurance

Short-term disability

Job summary

PeopleShare by PROMAN seeks a White Glove Service Tech Helper & Driver in Austin, TX. The role combines driving with hands-on installation and service of premium lighting and shade systems, delivering exceptional customer experiences.

Ideal candidates have strong mechanical aptitude, enjoy learning, and communicate well. Benefits include paid training, paid time off, holidays, and health coverage. Home-based field work with professional service on-site.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Strong customer service and communication skills.
• Mechanical aptitude and ability to learn technical skills.
• Experience using basic hand and power tools.
• Ability to lift, move, and carry heavy materials.
• Professional appearance and positive attitude.
• Dependable, punctual, and safety-minded.
• Comfortable working indoors and outdoors in varying weather.

Responsibilities

• Safely operate company vehicles and drive to customer locations.
• Assist with delivery, setup, and placement of premium products.
• Provide a true white-glove customer experience during interactions.
• Help technicians with installations, service calls, and field projects.
• Assemble, adjust, and install products using hand and power tools.
• Assist with basic repairs, maintenance, and troubleshooting of components.
• Load, unload, and transport materials, tools, and equipment safely.
• Protect customer homes and property while on-site.
• Communicate professionally with customers and answer basic questions.
• Maintain clean and organized vehicles, tools, and work areas.
• Complete delivery and service documentation accurately.
• Follow safety procedures and company guidelines.
• Participate in ongoing training and development.

Skills

Customer service

Communication

Mechanical aptitude

Tool usage

Dependable

Punctual

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Job description

White Glove Service Tech Helper & Driver

Austin, TX 78728

Join a Team Where Customer Service, Driving, and Hands-On Work Matter Are you someone who enjoys working with your hands, takes pride in providing outstanding customer service, and loves being on the road? We're looking for a Mechanically Inclined Technician Helper to join our growing team and assist with the delivery, setup, installation support, and servicing of premium lighting, lighting control, and motorized shade systems. This is an ideal opportunity for someone with strong mechanical aptitude who enjoys learning new skills, interacting with customers, and being part of a team that delivers a true white-glove experience. If you're dependable, professional, and enjoy working in different environments every day, we'd love to hear from you.

Why You'll Love This Opportunity

Work-Life Balance

• Monday through Friday daytime schedule
• No overnight travel
• Competitive pay up to $30/hour based on experience

Training & Career Growth

• Paid training and hands-on mentorship
• Learn installation, service, and troubleshooting skills
• Advancement opportunities into Lead Technician and Service Technician roles

Competitive Benefits

• Competitive compensation package
• Generous paid time off
• 7 paid holidays plus 2 floating holidays
• Medical, dental, and vision coverage
• Company-paid life insurance and short-term disability
• 401(k) with company match up to 4%

What You'll Do

As a Technician Helper, you'll support deliveries, assist with installations, and ensure every customer receives exceptional service from start to finish.

Key Responsibilities

• Safely operate company vehicles and drive to customer locations throughout the Charleston area.
• Assist with the delivery, setup, and placement of premium lighting and motorized shade products.
• Provide a true white-glove customer experience during every customer interaction.
• Help technicians with installations, service calls, and field projects.
• Assemble, adjust, and install products using hand and power tools.
• Assist with basic repairs, preventative maintenance, and troubleshooting of mechanical and electrical components.
• Load, unload, and transport materials, tools, and equipment safely.
• Protect customer homes and property while working on-site.
• Communicate professionally with customers and answer basic questions regarding products and services.
• Maintain clean and organized company vehicles, tools, and work areas.
• Complete delivery and service documentation accurately.
• Follow all company safety procedures and operational guidelines.
• Participate in ongoing training and development programs.

What We're Looking For

Required Qualifications

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Strong customer service and communication skills.
• Mechanical aptitude and the ability to learn technical skills.
• Experience using basic hand and power tools.
• Ability to lift, move, and carry heavy materials throughout the workday.
• Professional appearance and positive attitude.
• Dependable, punctual, and safety-minded.
• Comfortable working both indoors and outdoors in varying weather conditions.

Preferred Qualifications

• Delivery, installation, moving, furniture assembly, construction, maintenance, or technician helper experience.
• White-glove delivery or in-home service experience.
• Experience towing, driving larger vehicles, or working in field service environments.
• Basic electrical, mechanical, carpentry, or construction knowledge.
• Experience interacting directly with customers in a service-oriented role.

Who You Are

You're someone who:

• Loves driving and enjoys being out on the road.
• Takes pride in providing outstanding customer service.
• Enjoys working with your hands and solving practical problems.
• Can represent the company professionally in customers' homes.
• Learns quickly and takes direction well.
• Works safely, efficiently, and with attention to detail.
• Values teamwork, reliability, and quality workmanship.
• Understands that customer experience is just as important as technical skill.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.