Wheelchair Seating Technician

Numotion; Albuquerque (NM); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Travel opportunities

Job summary

Numotion, the leader in complex rehabilitation technology, is seeking a Seating Technician in Albuquerque. You will assist with assembly, fitting, and delivery of CRT equipment, traveling to client locations up to 75% of the time, and collaborating with ATPs to meet client goals.

You will maintain high standards of customer service, proper documentation, and safety compliance while supporting mobility needs in the local area.

Qualifications

• Proven ability to provide excellent customer service in a mobile/field setting.
• Experience assembling and fitting CRT equipment such as wheelchairs.
• Willingness to travel up to 75% within the local service area.
• Strong teamwork with ATPs and clients.
• Adherence to safety policies and HIPAA/regulatory requirements.

Responsibilities

• Assist ATPs with equipment assembly and delivery to clients.
• Assemble and fit CRT equipment, including wheelchairs, at client locations.
• Troubleshoot in the field and coordinate with ATP for solutions.
• Maintain clean, safe workspace and compliant vehicles.
• Build and maintain relationships with client accounts and conduct accurate documentation.

Skills

Customer service

Field work

Equipment assembly

Communication

Safety compliance

Job description

Join Numotion: The Leader in Complex Rehabilitation Technology - Become a Seating Technician!

At Numotion, we are on a mission to improve the lives of people with disabilities. As North Americas largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We are committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

We believe that our success comes from having a workforce with a diverse mix of minds, backgrounds, and experiences. We are committed to maintaining an inclusive work environment based on open dialogue, active listening, and continuous improvement. Join us, and contribute to fulfilling our mission to provide life-changing mobility solutions.

Position Overview:

Job Title: Seating Technician

Location: Albuquerque - Midway Park

Position Type: Full-Time/Regular

Job Duration: Regular/At-Will

Salary: $22.00 - $25.00 per hour

Travel Requirements: Up to 75%

Per Diem: Not provided

About the Role:

As a Seating Technician at Numotion, you will be a key player in the successful assembly, delivery, and fitting of Complex Rehabilitation Technology (CRT) equipment. This role supports the Assistive Technology Professional (ATP) and directly contributes to fulfilling Numotions vision of delivering life-changing mobility products and services. You will work closely with clients to ensure their mobility needs and functional goals are met, while maintaining high standards of customer service. This is a highly active, field-based role requiring up to 75% travel within the local service area, making it ideal for someone who thrives in a dynamic, client-facing environment.

Key Responsibilities:

• Assist ATPs: Support the ATP team with equipment assembly and delivery as needed, ensuring seamless coordination and timely service delivery to clients.
• Equipment Assembly and Delivery: Assemble and fit CRT equipment, including manual and power wheelchairs and other assistive technologies, ensuring that client goals are met with minimal oversight. Deliver equipment to clients at homes, care facilities, and other locations throughout the Albuquerque area.
• Troubleshooting: Assess product issues in the field and collaborate with the ATP for effective solutions, minimizing disruption to the client experience.
• Maintain Workspace: Keep the shop and warehouse clean, organized, and safe for all operations, adhering to all applicable safety standards and organizational protocols.
• Vehicle Maintenance: Ensure delivery vehicles are kept clean and in safe working order, reporting any maintenance needs promptly to the appropriate personnel.
• Client Relationship Management: Assist in maintaining strong relationships with existing business accounts, demonstrating professionalism and empathy in every client interaction.
• Accurate Documentation: Ensure that all required documentation is completed accurately and in a timely manner, in full compliance with Numotion policies and applicable regulatory requirements.
• Safety Compliance: Adhere to all standard safety procedures and regulations at all times, including proper handling and transport of CRT equipment.
• In-Service Training: Attend required company training and development sessions to stay current with product knowledge, industry standards, and company procedures.
• Customer Collaboration: Work closely with ATPs and customers to ensure equipment solutions align with client needs, functional goals, and prescribed specifications.
• Customer Service Focus: Provide outstanding customer service at all times, proactively addressing concerns and ensuring client satisfaction throughout the delivery and fitting process.
• Problem Solving: Quickly address any concerns raised by customers during deliveries or fittings, seeking guidance from the ATP as necessary to resolve issues effectively and efficiently.
• Adhere to Leadership Principles: Utilize Numotion Leadership Principles to maintain integrity, compliance, and company values in all professional interactions and decisions.
• Confidentiality: Maintain strict confidentiality in all employee and customer matters and comply with all federal and organizational policies and regulations, including HIPAA and other applicable standards.

Compensation and Benefits:

Numotion offers a competitive compensation package for this role, with an hourly wage ranging from $22.00 to $25.00 based on experience and qualifications. In addition to competitive pay, employees enjoy:

• Comprehensive medical, dental, and vision insurance
• 401k retirement plan with employer match
• Short- and long-term disability benefits
• Life insurance coverage
• A dynamic, supportive work culture focused on employee growth and development
• Ongoing training and professional development opportunities

Equal Opportunity and Drug-Free Workplace:

Numotion is an equal opportunity employer committed to fostering a workplace that reflects the diverse communities we serve. We do not tolerate discrimination against employees, customers, or partners based on ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital status, or veteran status. As a drug-free workplace, candidates are required to pass a drug test before beginning employment.

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