Wheelchair Repair Technician

Numotion; Tualatin (OR); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Disability Insurance

Life Insurance

Training & Development

Job summary

Numotion is seeking a Service Technician to service and repair complex manual and powered wheelchairs and other medical equipment. You will ensure equipment is safe, reliable, and ready for customers who depend on it daily.

The role requires a high school diploma or GED, at least two years of related mechanical experience, and proficiency with hand and power tools. A valid driver’s license and basic computer skills are also required to document work and communicate with customers.

Qualifications

• High School diploma or GED required.
• Minimum two years of relevant mechanical experience; experience with medical equipment preferred.
• Proficiency with hand and power tools for equipment repair.
• Basic computer skills including Word processing, email and internet for documentation.

Responsibilities

• Diagnose and repair equipment in shop or in the field.
• Maintain stock equipment and ensure reliability for customer use.
• Keep shop/warehouse clean, organized, and safe.
• Maintain delivery vehicles in safe operating condition.
• Receive, store, and ship parts with accurate inventory tracking.
• Complete documentation thoroughly and on time, including signatures and reports.
• Educate customers and caregivers on proper use, care and safety of equipment.
• Perform minor fittings and adjustments to customize equipment.
• Follow safety procedures and regulations to ensure a safe work environment.
• Participate in required in-service training to stay updated with industry practices.

Skills

Hand and power tools

Problem-solving

Valid driver’s license

Customer-service mindset

Education

High School diploma or GED

Tools

MS Word

Email

Internet

Job description

Service and Repair --> Service Technicians

Position Type

Full-Time/Regular

Pay Range: $21.92/HR to $28.49/HR. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.

As a Service Technician at Numotion, you will play a critical role in servicing and repairing complex manual and powered wheelchairs, as well as other essential medical equipment. This position requires a strong understanding of manufacturer specifications and the ability to use current resources to ensure proper repair, maintenance, and functionality of our products. You will directly contribute to customer satisfaction, ensuring the equipment is safe, reliable, and ready for the individuals who depend on it every day.

Key Responsibilities:

• Diagnose and Repair Equipment: Identify issues, obtain quotes, and repair equipment both in the shop and in the field.
• Maintain Stock Equipment: Keep rental and stock equipment clean, organized, and in reliable working order for customer use.
• Work Environment Maintenance: Ensure a clean, organized, and safe work environment in the shop/warehouse at all times.
• Delivery Vehicle Maintenance: Maintain delivery vehicles to ensure they are in safe operating condition, keeping them clean and organized.
• Parts Management: Receive, store, and ship parts for equipment, ensuring accurate inventory tracking.
• Accurate Documentation: Complete documentation in a thorough and timely manner, including obtaining necessary signatures and submitting reports.
• Customer Education: Educate customers and caregivers on proper use, care, and safety of the equipment to enhance longevity and user safety.
• Equipment Fitting & Adjustments: Perform minor fittings and adjustments to ensure that the equipment is customized and comfortable for each user.
• Safety Compliance: Follow all safety procedures and regulations to ensure a safe work environment.
• Training & Development: Participate in required in-service training to stay updated with the latest industry practices and product knowledge.

Required Qualifications, Skills, and Experience:

• Education: High School diploma or GED required or Minimum one year of related experience.
• Experience: Minimum of two years of relevant mechanical experience. Experience with medical equipment is preferred.
• Technical Skills: Proficiency with hand and power tools for equipment repair.
• Computer Skills: Basic knowledge of Word Processing, Email, and Internet for completing documentation and communication.
• Problem-Solving: Ability to quickly assess situations and make sound decisions to resolve equipment issues.
• Driving: Valid State Driver’s License with a satisfactory driving record, as this role may involve traveling to various locations.

Preferred Qualifications:

• Previous Experience with Wheelchair Repair or Medical Equipment: Hands-on experience with mobility equipment is highly desirable.
• Efficiency in a Fast-Paced Environment: Ability to manage multiple tasks while maintaining attention to detail.

Physical Requirements:

This role requires the ability to meet the physical demands of the job, with or without reasonable accommodations:

• Lifting: Ability to lift up to 50 lbs and pull/push equipment weighing over 100 lbs as necessary.
• Physical Endurance: Prolonged periods of standing, bending, and kneeling are required.
• Fine Dexterity: Strong manual dexterity is needed for equipment manipulation and repairs.
• Weather Conditions: Ability to work in inclement weather conditions, especially during field operations.
• Overtime: Ability to work overtime when required, based on business needs.

Why Join Numotion?

At Numotion, we are committed to providing employees with a competitive compensation package, which includes:

• Medical, dental, and vision insurance to support your health and wellness.
• 401(k) with employer match to help you plan for your future.
• Short- and long-term disability for peace of mind.
• Life insurance for financial security for your family.
• Employee training and development programs to ensure your continued growth and success.

Equal Opportunity Employer:

Numotion is proud to be an equal opportunity employer. We are dedicated to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. We do not tolerate discrimination in any form and are committed to fostering a work environment that reflects the diverse communities we serve. All candidates must pass a drug test as part of the hiring process.

Join Numotion – where your work makes a real difference in the lives of those who need it most!

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.