Wheelchair Agents - RDU

Guardian Professional Services; Morrisville (NC); Ibrido; USD 17.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k)

Paid training

Sick Days

PTO

Vacation

Descrizione del lavoro

Guardian Professional Services is seeking enthusiastic Wheelchair Agents to assist passengers with mobility at the airport in Morrisville, NC. You will provide safe, courteous wheelchair services and help passengers travel comfortably and confidently.

Responsibilities include assisting with boarding, lifting passengers between mobility devices and aircraft seats, guiding luggage, and maintaining professional appearance while adhering to airport compliance and SIDA badge requirements.

Competenze

• Must be at least 18 years old.
• Authorized to work in the United States.
• Must be able to pass background clearance verification.
• We train all Wheelchair Agents at hire.
• Hospitality experience a plus.
• Healthcare experience a plus.
• Experience in customer service preferred.
• Reliable transportation and proof of car insurance with Valid ID.
• Ability to stand, walk, stoop, bend, push, pull throughout entire shift.
• Strong verbal & written communication skills.

Mansioni

• Safely assist passengers and move mobility devices to/from aircraft seats.
• Push wheelchair passengers to and from gates.
• Carry passengers' carry-on luggage and assist with checked luggage.
• Roll wheelchairs and ensure wheel brakes are applied before exit.
• Complete required wheelchair or incident reports.
• Follow dispatcher gate orders and communicate with airline staff.
• Maintain professional relationships with coworkers and airport authorities.
• Demonstrate regular attendance and exceed safety and customer service standards.

Conoscenze

Customer service

Verbal communication

Written communication

Descrizione del lavoro

JOIN OUR TEAM:

As a valued member of the Guardian Professional Services Team, you will provide safe and courteous wheelchair services and be the friendly face that helps passengers travel comfortably and confidently.

Job Specifics & Requirements:

• Working closely with the Airline Personnel and Team Members
• Must be at least 18 years of age.
• Authorized to work in the United States
• Must be able to pass background clearance verification.
• We train all Wheelchair Agents at hire.
• Hospitality experience a plus!
• Healthcare experience a plus!
• Reliable transportation and proof of car insurance with Valid ID.
• Ability to stand, walk, stoop, bend, push, pull throughout entire shift
• Experience in customer service preferred
• Strong verbal & written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers.
• Complete all required training including airport compliance to obtain a SIDA Badge.

Appearance Guidelines:

Employees are expected at all times to present a professional business-like image, when working behind the scenes at the Airport. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards.

• For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted.
• No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management at hire.
• Clean & well-maintained approved uniforms must be worn on shift at all times
• Additional requirements as specified by management and location
• Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seat
• Push wheelchair passengers to and from gates
• Carry passengers’ carry-on luggage
• Assist with checked and claimed luggage
• Roll customer-occupied wheelchair safely
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
• Complete any necessary wheelchair or incident reports
• Follow dispatcher gate orders
• Assist passengers with any problems, questions, or concerns
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
• Demonstrate regular, predictable attendance at job location
• Exceed customer service and safety standards
• Carry out other duties as assigned

Payrate: $12.50/hr with additional earnings from gratuities daily.
Overtime Opportunities as needed.
Weekly Paychecks.

Job Type: Full-time - 10 Hour Shifts - 4-day work week/3 Days Off
Part-time - 5 Hour Shifts - 4am to 9am shifts available

Expected hours: FT - 40 hours/week - AM & PM Shifts available
PT - TBD

Job Type: Full-time & Part-time opportunities available

Full-time Benefits:

• 401(k)
• Employee discount
• Health insurance
• Vision
• Dental
• Opportunities for advancement
• Paid training
• Sick Days
• PTO
• 2-week paid vacation (after 1 year of employment)

Website:https://guardianproservices.com/