Wheelchair Agent (Full-Time)

Unifi Aviation, LLC; Atlanta (GA); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flight privileges after 30 days

Weekly pay for hourly employees

Full-time starts at 30 hours per week

Paid time off

Medical, Dental and Vision Insurance

401k for all employees

Discounts and wellness programs

Job summary

Unifi Aviation, LLC is seeking friendly, customer-focused individuals to join our airline ground services team in Atlanta. No experience is required; paid training is provided and hiring is immediate.

You will assist passengers, especially with wheelchair needs, throughout arrival and check-in processes. We offer flight privileges after 30 days for employees and eligible family members, weekly pay for hourly staff, full-time schedules, paid time off, comprehensive medical/dental/vision coverage,

Qualifications

• Must be at least 18 years old.
• Must have authorization to work in the United States.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must pass a U.S. Customs Background Check.

Responsibilities

• Assist passengers with a smile and friendly face during arrival and check-in.
• Provide wheelchair support and handle related services and reservations.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist Ramp Service Agents with wheelchairs, strollers, and gate-checked bags.
• Operate jetway and reservation software for loading and unloading.
• Oversee customer service issues related to wheelchair-bound customers.

Skills

Customer service

Communication

Teamwork

Adaptability

Positive attitude

Safety awareness

Tools

Reservation software

Jetway operation

Job description

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing an exceptional experience getting aircraft and passengers to their destination safely.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

No experience is required. Hiring immediately. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.

• Flight Privileges: Offered after 30 days for employees and eligible family members!
• Weekly pay for hourly employees (could change it specific to the state e.g. CA)
• Full time starts at 30 hours per week!
• Paid time off (for full time employees).
• Comprehensive Medical, Dental and Vision Insurance. (for full time employees)
• 401k for all employees.
• Exclusive discounts and additional wellness programs.

Job Duties:

• Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance.
• Handle all aspects ofwheelchair supportby operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bagsare madeavailable for loading upon departure and delivery to passengers upon arrival.
• Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.
• Oversee all customer services issues related to wheelchair-bound customers.

Qualifications:

• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtainairport authority identification security.
• Must be able to pass a U.S. Customs Background Check.

Physical requirements:

• Must be able to lift, carry, push, pull, and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.

Working conditions:

• Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
• Must be able and open to work in outside weather conditions which may include severe seasonal elements.

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.