Wheelchair Agent

Menzies; United States; On-site; USD 21,000 - 23,000; Full time

Job summary

Menzies Aviation at the airport is seeking an associate to assist and transport passengers requiring wheelchairs, ensuring safe movement through gates and jet bridges.

You will lift up to 50lbs, work weekend shifts, obtain an airport badge, and coordinate with staff and authorities while maintaining a courteous and attentive service.

Qualifications

• Weekend availability is required.
• Strong verbal communication skills.
• Able to hear spoken voice and alarms in terminal environments.
• Able to lift up to 50 lbs.
• High school diploma or GED preferred.
• Must obtain an airport badge.
• Must be 18 years or older and eligible to work in the US.

Responsibilities

• Push wheelchair passengers to and from gates.
• Roll passenger wheelchair safely down the jet bridge.
• Ensure wheel brakes are applied before passenger exits.
• Complete wheelchair or incident reports.
• Follow dispatcher gate orders.
• Assist passengers with problems, questions, or concerns.
• Maintain professional relationships with staff and airport authorities.
• Carry out other duties as assigned.

Skills

Strong verbal communication

Education

High School Diploma or GED

Job description

Responsible for assisting and transporting airline passengers requiring assistance, including wheelchair assistance at the airport.

What you will be doing:

• Push wheelchair passengers to and from gates
• Roll customer-occupied wheelchair safely down the jet bridge
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
• Complete any necessary wheelchair or incident reports
• Follow dispatcher gate orders
• Maintain a friendly and positive attitude and is attentive to each passenger's individual needs; by assisting passengers with any problems, questions, or concerns
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
• Carry out other duties as assigned

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• Ability to work various shifts ( Weekend availability is Needed)
• Strong verbal and communication skills
• Able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
• Able to lift up to 50lbs.
• High School Graduate or General Education Degree (GED) is preferred
• Must be able to obtain an airport badge
• Must be 18 years of age and eligible to work in the US

Pay:

Hourly $16.00 USD

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.