Whale Watch Captain - Boston Harbor City Cruises

Hornblower Group; Hingham (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Hornblower Group’s City Cruises US seeks a Captain to oversee the safe operation, maintenance, and overall condition of the vessel and the safety of all aboard. The captain supervises the crew and directs day-to-day activities.

You will ensure proper manning, conduct safety drills, comply with USCG rules and internal policies, and manage maintenance and documentation using Wheel-House Software. Availability for nights, weekends, and holidays is required.

Qualifications

• Must hold a 100-Ton Master Inland or higher license.
• TWIC, First Aid/CPR and Marine Radio Operator Permit.
• Detail oriented with strong situational awareness.
• Excellent radar and navigation skills.
• Commitment to safety, teamwork and professional conduct.

Responsibilities

• Oversee safe operation and navigation of the vessel in all weather.
• Manage vessel crew and conduct daily briefings.
• Ensure proper manning, passenger counts, and compliance with COI.
• Train crew and enforce USCG and company policies.
• Record maintenance in Wheel-House Software and report incidents.
• Conduct safety drills and emergency responses.
• Maintain appearance and cleanliness of the vessel.
• Work nights, weekends, and holidays as required.

Education

100-Ton Master Inland License

Tools

Wheel-House Software

Microsoft Office Suites

Job description

Hornblower Groupis a global leader in experienceand transportation.Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels.Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity,provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.

Position Summary

The captain is responsible for the saft operation, maintenance, and overall condition of the vessel and the safety of all aboard. The captain is the supervisor of the vessel crew. The captain directs the crew on a day-to-day basis and must meet and maintain the minimum qualification requirements of the company and all regulatory agencies.

Duties And Responsibilities

• The Captain is the company’s onboard manager and representative.
• Responsible for the safe and efficient operation and navigation, in all weather conditions, of the vessel as well as the safety of all persons on board.
• Ensures that the vessel is properly manned in accordance with the vessel’s COI and that accurate passenger counts are conducted and recorded.
• Responsible for the training of the vessel crew and adherence to all applicable United States Coast Guard, Federal and State laws, including Company policies and procedures. Evaluate the capabilities and performance of each crew member, and keep the Operations Manager informed.
• Responsible to immediately report any accident, incident, or unusual occurrence, by the quickest available means, to the appropriate manager. Captain must also ensure that the company’s Accident/Incident/Unusual Occurrence forms and/or USCG Form 2692 is filled out in an accurate, clear, concise, complete, and timely manner.
• Responsible for the appearance and cleanliness of the vessel.
• Performing specified preventative maintenance, including but not limited to gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation.
• Ensures periodic engine room inspections are conducted while underway.
• Document and report maintenance activities and deficiencies in the company’s Wheel-House Software.
• Must be conversant with the vessels Security Plan to ensure that security drills are conducted and recorded as required by company policy and logged a timely manner.
• Conduct Safety Drills as required by USCG regulations and as may be outlined by Company Policy.
• Responsible for conducting daily job briefings at the beginning and end of the shift. The completion of the job briefing must be acknowledged and logged in the vessel’s logbook.
• Responsible for the conduct of all crew to ensure that all company policies are being adhered to.
• Ensure adherence to Coast Guard rules and regulations, and other federal and local rules and regulation.
• Ensure strict compliance to Emergency Response Plan.
• Additional job duties as assigned.

Requirements & Qualifications

• Minimum 100-TON Master Inland or above License
• TWIC, First Aid/CPR.
• Marine Radio Operator Permit
• Detail Oriented / situational awareness
• Strong Radar / Navigation skills
• Strong focus on safety and teamwork
• Strong customer service, organization, and interpersonal skills.
• Maintain a high level of organization, detailed oriented and meet deadlines.
• Handle multiple tasks/projects at one time.
• Establish and maintain effective working relationships as required by job responsibility.
• Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
• Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Will be required to be available for work nights, weekends and on all major holidays.

#CityCruisesUS

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.