WFH Client Experience Specialist

AIL; Oregon; Hybrid; USD 35,000 - 65,000; Full time

Benefits offered by this job

Fully remote

Monthly/quarterly bonuses

Equity opportunity (3%) for qualifying

Full training and licensing provided

Inbound client interest — no cold-out

Defined growth path into leadership

Weekly pay tied to performance

Job summary

AO Globe Life is hiring for a fully remote role suited for graduates in business, marketing, or communications. You will build long-term client relationships and present tailored benefit options while delivering high-quality service.

The position offers full training, inbound client interest, and a mentorship program, with licensing provided where required and opportunities for growth within a supportive, mission-driven team across the United States.

Qualifications

• Authorized to work in the United States.
• Own a Windows laptop with webcam and reliable internet.
• Willingness to obtain state licensing if applicable.
• Customer service background is helpful but not required.

Responsibilities

• Cultivate long-term client relationships and deliver high-quality, client-focused service.
• Present supplemental benefit options tailored to each client or family.
• Support enrollment processes from start to finish with professionalism.
• Conduct virtual consultations with clients via Zoom and handle follow-ups.

Skills

Strong communication skills

People skills

Organized and self-motivated

Independent work

Customer service background

Job description

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone who enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

Core Responsibilities

• Cultivate long-term client relationships
• Present supplemental benefit options tailored to each individual or family
• Deliver high-quality, client-focused service
• Take part in continued mentorship and team development
• Support the enrollment process from start to finish with professionalism
• Handle documentation accurately and stay on top of follow-ups
• Conduct virtual consultations with clients via Zoom

You're a Good Fit If You Have

• Organized, self-motivated, and comfortable working independently
• Strong communication and people skills
• A Windows laptop or PC, webcam, and dependable internet
• Confidence with virtual meetings and everyday digital tools
• Authorized to work in the United States
• Willingness and ability to obtain required state licensing, if applicable
• Customer service background helpful but not required
• A heart for helping people and supporting a purpose-driven mission

Perks & Benefits

• Fully remote, flexible schedule
• Renewal-based income growth opportunities
• Equity opportunity (3%) for qualifying team members
• A team culture built around people, not just numbers
• Full training and licensing provided
• Inbound client interest — no cold outreach
• Monthly and quarterly bonuses
• Defined growth path into leadership
• Weekly pay tied to performance

About AO Globe Life

For 70-plus years, AO Globe Life has supported union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first organization, integrity, flexibility, and empowering our people are at the center of everything we do.

Important Information About This Opportunity

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.