WEST REGION PROGRAM MANAGER / Los Angeles, CA (Remote)

Partners for Justice; United States; Remote; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision

401k with employer contribution

Dues reimbursement

Remote work

Flexible hours

Unlimited leave and holidays

Job summary

Partners for Justice is seeking a Program Manager to oversee West Region partnerships, starting with Los Angeles County. The role includes recruiting and training Client Advocates, building relationships with partner offices, and coordinating support with PFJ’s national team.

This full-time, remote position offers a salary range of $95,000–$110,000 and a suite of benefits, including health coverage, a 401k with employer contribution, flexible hours, unlimited leave, and holidays.

Qualifications

• Analytical and creative problem-solving abilities to handle complex obstacles.
• Self-starter who drives client objectives without waiting for direction.
• Autonomy with strong judgment on when to escalate challenges.
• Resilient and tenacious, fostering a results-oriented culture.

Responsibilities

• Program management for PFJ programs in the West Region and specific partner offices.
• Provide one-on-one coaching and supervision to PFJ Advocates.

Skills

Analytical thinking

Problem solving

Proactive leadership

Autonomous working

Resilience

Job description

Partners for Justice (PFJ) was founded to transform public defense locally and across the United States, diminishing the effect of race and wealth on legal outcomes. This means ensuring that public defenders are equipped to assist clients with the underlying drivers of legal system involvement, to address the civil and family enmeshed penalties of arrest, to secure better legal outcomes both inside and outside the courtroom, and to help more clients emerge from prosecution with their rights, life, and future protected. Since our launch in 2018, PFJ has grown rapidly and we now support public defender agencies across the country through embedded collaborative defense teams and capacity building support.

Overview:

PFJ works closely with public defender offices to help them adopt more collaborative and holistic defense practice. Our flagship program embeds trained Client Advocates in a host public defender, immediately expanding their ability to provide clients with wraparound support and navigate the enmeshed civil penalties of arrest. The Program Manager will have responsibility for a selection of public defender partnerships in the West Region, specifically Los Angeles County at the outset.

The Program Manager will help recruit and train Client Advocates, build relationships within the respective site offices, provide resources and support to the Advocates’ on-site supervisors, build a network of local partner organizations, and provide coaching and support to Advocates. This work is critical to ensure that these offices are equipped with the knowledge, capacity, and resources to implement holistic practices in the offices that work with PFJ. This Program Manager will also support Advocates working as part of the Los Angeles County Public Defender’s Holistic Early Assessment & Linkages (HEAL) program, a program intended to support clients with felony charges access mental heath diversion and accelerate release from custody.

Program Manager Responsibilities

• Program management: The Program Manager will have shared responsibility for the success of PFJ programs in the West Region and direct responsibility for one or more PFJ programs at specific partner offices. This includes ensuring that PFJ meets all programmatic objectives and goals, including recruitment, training delivery, and service provision (with support from the PFJ national team).
• Technical assistance to West Region offices: Serve as primary point of contact with designated public defender partners, building meaningful, credible relationships with Advocate supervisors. Offer advice and best practices on integrating holistic defense generally and the PFJ program specifically into office practice.
• Coach, empower and supervise PFJ Advocates: Provide one‑on‑one support to Advocates on personal and professional development. Ensure PFJ’s Advocate performance expectations are consistently met. Work with teams to identify and integrate best practices for the PFJ program in their office. Organize regular trainings or workshops to deliver local learning experiences that meet Advocate needs (in partnership with office supervisors).
• Partnership development: Working with Advocates and office supervisors, identify and build relationships with legal aid providers, community‑based organizations, and government agencies providing services that benefit clients.
• Community awareness: Maintain knowledge of local dynamics and context that affect clients, including developments in the criminal and civil legal systems or related to poverty alleviation. Help Advocates understand the communities in which they are working.
• National resources: Help define the PFJ Advocate role and experience. Gather best practices and contribute to national resources and programming to enhance the Advocate practice and experience. Contribute to PFJ’s annual and ongoing training events.

Desired Qualifications:

The Program Manager is expected to model and coach the following high‑impact qualities essential for outstanding Client Advocates:

• Possesses exceptional analytical and creative problem‑solving skills, with an ability to conceptualize and implement innovative, efficient solutions to complex obstacles.
• Functions as a highly proactive, self‑starting leader who consistently drives forward client objectives and identifies opportunities for improvement without waiting for direction.
• Excels at operating autonomously, maintaining clarity and focus while navigating ambiguous situations and demonstrating strong judgment about when to request help or elevate challenges.
• Demonstrates resilience and tenacity in the face of significant challenges or setbacks, fostering an optimistic and results‑oriented culture within the team.

Compensation and other perks:

This is a full‑time, salaried position with a firm salary range of $95,000 - $110,000, commensurate with skills and experience. This range has been set based on market data and our commitment to internal pay equity to ensure fair and consistent compensation for all employees.

• employer‑paid medical, dental, and vision coverage, a 401k program with an annual employer contribution, and reimbursement for Bar or other professional dues among other programs.
• PFJ employees work remotely with the benefit of flexible hours.
• unlimited sick leave and vacation, as well as 12 office holidays and a year‑end rest period.

Equal Opportunity Employer:

Equal Employment Opportunity Policy & Fair Chance Hiring: PFJ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Furthermore, qualified applicants with arrest or conviction records will be considered for employment in accordance with the fair chance ordinances of the jurisdictions we work within, including but not limited to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.