Bilingual Strategic Cuisines Account Executive (Mandarin ) - West Coast

Toast; West (TX); On-site; USD 115,000 - 237,000; Full time

Job summary

Toast is looking for a Strategic Cuisines Account Executive who will work remotely, focusing on Mandarin cuisine restaurants. The ideal candidate will use their bilingual skills to drive customer growth through consultative sales approaches, ensuring a high-quality experience for clients.

Responsibilities include following up on leads, conducting product demos, and assisting with onboarding. Applicants must be fluent in Mandarin and English, have a track record in sales, and be capable of thriving in a fast-paced environment.

Qualifications

• 1+ years of experience in a sourcing or closing sales role or restaurant operations.
• Proven track record of success in meeting and exceeding goals.
• Ability to work in a fast-paced, entrepreneurial team environment.

Responsibilities

• Follow up on marketing qualified leads in the Mandarin market.
• Conduct discovery calls and product demonstrations.
• Create and review quotes and contracts in the customer's preferred language.
• Ensure the onboarding team and customer are set up for success post-sale.
• Understand the competitive landscape to best position Toast.

Skills

Fluency in Mandarin

Fluency in English

Strong communication skills

Organizational skills

Presentation skills

Tools

Salesforce

Job description

This is a fully remote bilingual Mandarin sales opportunity based out of a personal home office. You must live within a PST time zone.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within Mandarin cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high-quality, language-inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language.

Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English. Toast will not sponsor applicants for work visas for this role.

Responsibilities

• Following up on marketing qualified leads in the market you support.
• Conducting discovery calls & product demonstrations in your customer’s preferred language.
• Creating and reviewing quotes and contracts in your customer’s preferred language.
• Ensuring our onboarding team and customer are set up for success post sale.
• Understanding the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast.

Requirements

• Fluency in both oral and written English and Mandarin is required for this role.
• 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry.
• Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision‑making levels.
• Proven track record of success in meeting and exceeding goals.
• Ability to work in a fast‑paced, entrepreneurial and team environment.
• Self‑motivated, creative, and flexible.
• General technical proficiency with software.

Nice‑to‑Haves

• Experience using Salesforce to keep track of Sales activities.
• Sandler Sales Training.

Compensation

• Zone A: $148,000—$237,000 USD
• Zone B: $128,000—$205,000 USD
• Zone C: $115,000—$185,000 USD

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [e-mail].

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.