Wendy's Assistant Manager

Workstream; Melissa (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Wendy's is hiring an Assistant Manager to lead daily restaurant operations under the General Manager. You will focus on staffing, training and scheduling, and serve as the face of the restaurant to new hires.

You will coach the team, maintain a fun, welcoming environment, and ensure food quality and customer satisfaction. You will supervise shifts, identify top talent, and model punctuality, reliability, and professionalism.

Qualifications

• Experience leading people in a fast-paced environment.
• High school diploma or GED.
• Knowledge of food safety procedures.
• Flexible work availability.

Responsibilities

• Manage daily restaurant operations and staff with a focus on staffing, training and scheduling.
• Identify 5-Star talent and place the right people, right time.
• Coach and develop team; create a fun, inviting work environment.
• Supervise shifts to ensure top quality customer service and food prep.
• Lead by example and guide shift managers and crew members.

Job description

WENDY'S ASSISTANT MANAGER – NOW HIRING!!!

Join the Divine Bliss Management team at Wendy’s!

Under the leadership of the General Manager, you will manage the daily operations and staff of a Wendy’s restaurant with a specific focus on staffing, training and scheduling, all of which will help build and retain a 5-star team.

• You will know how to identify 5-Star talent and how to help get the right people in the right places at the right time through effective scheduling. You are also the face of the restaurant to new hires, and crew members’ in-particular will rely on you to teach them how to live Dave’s Legacies and how to “Delight Every Customer.”
• You will support the General Manager in providing coaching and development to the team. Your General Manager will look to you to help create and support a fun, inviting work environment where the team feels respected and valued.
• You’ll support the GM in all people and operations areas for a Wendy’s restaurant. Fresh food is all we do, so we count on you and your team members to do it right for our customers every day and night. No phoning it in - well, unless DoorDash is calling.
• You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
• You show Shift Managers and Crew Members how to do it right, and make sure every shift is better than the last.
• You give and take direction like a pro.

What We’re Looking For

We want Assistant Managers who:

• Enjoy working with people and bring a positive, friendly attitude to every shift
• Lead by example with punctuality, reliability, and strong work ethic
• Follow uniform and appearance standards with pride
• Thrive in a team environment and help others succeed
• Smile easily and enjoy creating a welcoming atmosphere
• Take ownership of keeping the restaurant clean, organized, and guest ready
• Stay calm under pressure and help guide the team through busy rushes
• Support training, coaching, and daily operations with professionalism

What you bring to the table:

• Minimum of years of experience leading people, even better if you did it in a foodservice environment.
• High school diploma or GED. (Some college experience or military background? Tell us that, too.
• Demonstrated ability to lead and manage operations in a fast-paced environment.
• Knowledge of food safety procedures and standards
• Flexible work availability.

You’re willing and able to:

• Travel to other Wendy’s locations (restaurants, area office, etc.) as needed.
• Stand and move for most - if not all - of your shift.
• Lift up to 25-50 lbs. now and then.
• Handle weather-related moments like rain at the drive-thru, taking trash out in the summer, etc.
• Wear a headset, use other restaurant equipment such as a register or grill, and follow brand standards and guidelines.

We get it. We get you.

Our food isn’t one size fits all and our job opportunities aren’t either.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

The Wendy’s Story

First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.