Wellness Navigator

Power Wellness; Town of Colonie (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

Power Wellness seeks a Wellness Navigator for the CDPHP Fitness Connect at the Ciccotti Center. The role leads medically integrated programs, ensures approvals and assessments, and collaborates with clinicians to drive outcomes.

You will manage participant data in PowerForce, coordinate referrals, and help transition clients to membership while meeting program budgets.

Qualifications

• Bachelor's degree in a health-related field is required.
• Master's degree preferred for advanced leadership and program management.
• Minimum supervision experience is preferred.
• Experience in fitness/wellness industry is required.
• CPR/AED certification within 90 days of hire.

Responsibilities

• Provide leadership and oversight to fitness staff for medically integrated programs.
• Ensure compliance with physician approvals and program assessments.
• Develop and maintain provider/outreach with clinicians.
• Maintain participant accounts in PowerForce and document referrals.
• Communicate with referral sources and participate in Medical Advisory Committee.
• Assist in transitioning participants to membership post-program.
• Meet volume and financial goals for medically integrated programs.
• Provide customized exercise programs based on assessments and referrals.
• Ensure proper data input and accurate outcomes in PowerForce.
• Prepare participant summary reports for providers and Power Wellness.
• Respond professionally to member feedback.
• Perform duties of Fitness Specialist/Personal Trainer as needed.
• Encourage staff growth through training and performance reviews.
• Lead and participate in regular staff meetings.
• Be flexible with hours and scheduling for prospects and members.
• Demonstrate knowledge of emergency procedures and EMS communication.
• Other duties as assigned.

Skills

Leadership

Interpersonal skills

Communication skills

Multi-tasking

Proficient computer skills

Education

Bachelor's degree in health-related field (exercise science, kinesiology, or physical education)

Master's degree preferred

Tools

PowerForce

Job description

Position Title: Wellness Navigator
Location: CDPHP Fitness Connect at the Ciccotti Center
Type: Full Time, hourly $23.00 plus bonus and benefits

Summary:
We improve life and we’re here to serve. What you do is something special and contributes towards improving health within your community. Join our team of full time and part time staff at CDPHP Fitness Connect at the Ciccotti Center. Our facility is managed by Power Wellness Management, a company that specializes in managing state-of-the-art medically integrated health and fitness centers. Power Wellness is a medical fitness industry pioneer who improves the lives of clients with a unique and customized approach to medical fitness center development and management. Their turnkey method takes away the stress of the development and management process allowing clients to focus on other areas of their business.

The purpose of the Wellness Navigator is to provide leadership in administering and maintaining high quality standards for all aspects of medically integrated programs.

Essential Duties and Responsibilities:

• 1. Provide leadership, direction and oversight to fitness staff and personal trainers as it relates to medically integrated programs.
• 2. Oversee, ensure compliance, and actively participate with all physician approval and clearance procedures, pre- and post-program assessments, and medically integrated programs.
• 3. Work collaboratively to develop, implement and maintain monthly provider and clinician outreach.
• 4. Keep all participant accounts up to date in PowerForce. Must document ALL referrals and provider/clinician outreach in PowerForce.
• 5. Serve as a communications liaison among center and referral sources; serve on the Medical Advisory Committee as needed.
• 6. Work with center membership team to assist in the transition of participants to membership following completion of program.
• 7. Achieve volume and financial budget expectations for medically integrated programs.
• 8. Ensure that all medically integrated program participants are provided with a customized exercise program based on assessment results and appropriate communication with referral sources.
• 9. Ensure best practices for data input are being performed during the pre-assessment and post-assessment by the Fitness Team for accurate outcomes.
• 10. Responsible for providing participant summary reports for the referring healthcare provider and Power Wellness.
• 11. Respond to member feedback with a high level of professionalism.
• 12. Have the ability to perform all the duties outlined in the Fitness Specialist and Personal Training job description as needed.
• 13. Encourage employee professional growth through training, supervision, empowerment, continuous performance management and feedback.
• 14. Provide regular feedback, write, and conduct interim and annual performance reviews.
• 15. Conduct and/or participate in regularly scheduled staff meetings.
• 16. The ability to be flexible and accommodating as it relates to center hours, work schedules and scheduling appointments for prospects and members.
• 17. Demonstrate complete knowledge of emergency and safety procedures including the use of facility paging system and confidence in calling and communicating with EMS.
• 18. Other duties as assigned.

Qualifications:

• Bachelor's degree from a 4-year college or university in a health-related, exercise science, kinesiology, or physical education major required. Master's degree preferred.
• Minimum 1 year of supervisory experience preferred.
• Minimum 2 years of experience in the fitness/wellness industry required, preferably in a fitness facility.
• CPR/AED certification required within 90 days of hire.
• Nationally recognized NCCA accredited certification required.
• ACSM certification as Certified Clinical Exercise Physiologist (CEP) or Registered Clinical -Exercise Physiologist (RCEP) preferred.
• Must possess excellent interpersonal and communication skills, and the ability to work with members in a positive, service-based manner.
• Ability to multi-task and maintain a controlled and professional demeanor.
• Proficient computer skills.