Wellness Manager - Signia by Hilton Indianapolis

Hilton; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Travel perks

Stock purchase plan

Parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health plans

Retirement plans

Job summary

Hilton Indianapolis is seeking a Wellness Manager to lead daily Signia Restore Operations, oversee guest service, inventory, budgets, and ensure exceptional wellness performance across the spa. You will develop wellness menus and implement marketing strategies to grow revenue, while maintaining facilities in top condition and elevating guest satisfaction.

You will mentor and evaluate the team, drive professional development, and uphold health and safety standards to protect guests and staff,

Qualifications

• Experience leading wellness operations in hospitality.
• Strong people leadership and coaching skills.
• Ability to manage budgets and maintain compliance.

Responsibilities

• Oversee daily Signia Restore Operations, guest service, inventory, systems and budgets.
• Maximize revenue by developing wellness menus and marketing strategies.
• Maintain wellness facilities and equipment in excellent order.
• Enhance guest satisfaction by acting on feedback and trends.
• Inspire and develop the team through coaching and evaluations.
• Uphold health, safety and sanitation standards for guests and staff.

Skills

Wellness mgmt

Leadership

Budgeting

Customer service

Job description

Job Identification: 217510

Job Category: Spa

Job Schedule: Full time

Equal Opportunity Employer EOE, including disability/vets

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Wellness Manager , you’re not just overseeing daily operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Oversee daily Signia Restore Operations: Manage guest service, product quality, inventory, systems, and departmental budgets to ensure smooth and effective wellness performance
• Maximize revenue opportunities: Develop wellness menus and implement marketing and merchandising strategies to support revenue growth and enhance the guest experience
• Maintain wellness facilities: Ensure wellness areas and equipment are well-maintained, clean, and in excellent working order
• Enhance guest satisfaction: Monitor service trends, respond to feedback, and implement improvements to elevate the overall wellness experience
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, engage, and retain a high-performing team
• Uphold regulatory standards: Maintain compliance with health, safety, and sanitation, ensuring the highest standards of guest and team member wellbeing

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.