Wellness Coordinator Full or Part Time

Icebox Cryotherapy Studios; Short Hills (NJ); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Free Monthly Facial

Free Cryotherapy

Employee discounts

Flexible schedule

Job summary

Icebox Cryotherapy Studios in Short Hills seeks energetic team members for customer service roles. This position emphasizes retail and membership sales in a fast-paced wellness environment, ideal for those passionate about health and beauty.

Team members will assist with studio operations, perform cryotherapy services, educate clients, and maintain a clean and welcoming studio. Competitive compensation, a flexible schedule, and benefits are offered, including unlimited cryotherapy and discounts on services.

Qualifications

• 1 year of customer service experience in health, fitness, or wellness industry.
• 1 year of sales experience preferred.
• 1 year of management experience preferred.

Responsibilities

• Deliver excellent customer service experience to guests.
• Educate guests on memberships and products.
• Perform cryotherapy services and manage front desk responsibilities.
• Maintain cleanliness of the studio and support inventory maintenance.

Skills

Customer service orientation

Dependable and punctual

Team player

Communication skills

Education

High school or equivalent

Job description

Benefits:

• Free Monthly Facial
• Free Cryotherapy
• Employee discounts
• Flexible schedule

Icebox Short Hills is looking for an energetic and motivated team member to assist in the operations of our location in Short Hills. Experience in retail/membership sales is a MUST and previous application of these skills in the fitness industry is preferred. We offer flexible work schedules, competitive compensation packages and bonus opportunities.

Icebox is an upscale studio specializing in innovative cold therapy. We service members and guests with athletic recovery, wellness, natural pain management, and beauty using cold therapy. Along with a flexible schedule and competitive compensation offerings, we value and support team members by fostering work‑life balance. Team members assist with studio reception, education of new guests to various cold therapies, membership sales, product sales, and studio cleaning. Most important to this position are a high energy level, excellent communication skills, ability to work in a fast‑paced environment, a healthy lifestyle and a commitment to supporting the growth of Icebox Short Hills.

Job Type:

Full or part‑time hours available. We are open 9‑8pm Monday to Thursday and on Sat and Sunday 9‑4pm est. Shifts range from 4‑8 hours in length and can be customized to meet the needs of the employee in coordination with team needs.

Compensation:

Hourly pay rate with commission, incentive and bonus opportunities; unlimited cryotherapy and free monthly facials are also provided to all team members and an employee discount is included for all other services and products.

Responsibilities:

All team members are expected to deliver an overall excellent customer service experience; educate guests on memberships and products; perform cryotherapy services; manage front desk responsibilities like answering phones, scheduling appointments, checking out clients, and ringing up retail sales; create and foster professional relationships with guests to further personalize their experience; maintain cleanliness of studio and support inventory maintenance, including onsite laundering.

Required Skills and Traits:

• Must be dependable, responsible, and punctual
• Must be courteous and professional in manner and appearance
• Must be an energetic, strong team player who is customer service oriented
• Must demonstrate sensitivity, tact, and professionalism
• Should be able to lift up to 50 lbs

Education:

High school or equivalent (Preferred)

Experience:

• Customer Service in health, fitness or wellness industry: 1 year (Required)
• Sales: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location:

In person

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Icebox Cryotherapy Studios Corporate.