Wellness Coach I

YMCA of Metro Atlanta; Dunwoody (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

The YMCA of Metro Atlanta is seeking a Wellness Coach I to build personalized relationships with members, supervise the wellness center, and assist with equipment usage.

You will uphold safety guidelines, promote wellness programs, and complete required trainings and certifications within defined timelines to ensure a positive, safe member experience.

Qualifications

• Knowledge of general weightlifting and health/wellness concepts.
• Must possess strong customer service skills and be able to interact with members.
• Excellent interpersonal, written, and verbal communication skills.

Responsibilities

• Monitor wellness center floor and assist members; enforce policies.
• Clean, maintain, and check equipment; report repairs.
• Follow safety guidelines and emergency procedures.
• Promote wellness programs and ensure services run smoothly.
• Complete required trainings and certifications within set timelines.
• Attend staff meetings and contribute to program operations.

Skills

General fitness knowledge

Customer service

Team player

Education

High school diploma

Tools

MS Word

MS Excel

Job description

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we’re looking for you to join us as we carry out our mission to positively impact lives and communities across the state. At the Y, we’re an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone -- especially children -- experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre‑K with high-quality literacy and STEAM‑infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities.

NATURE AND SCOPE

Under the direction of the Wellness Director, the Wellness Coach I will build personalized relationships that will support a positive member experience. The Wellness Coach I will oversee and manage the wellness area as well as assist members with equipment usage. The Wellness Coach must perform job responsibilities in accordance with the policies and protocols stated by the YMCA of Metro Atlanta, including scheduled cleaning of all available equipment and following member use.

RESPONSIBILITIES (including, but not limited to)

• Carry out daily program tasks related directly to the position's scope and responsibility, which include but not limited to:
• Monitoring the wellness center floor and help members as needed, while enforcing wellness center policies.
• Clean, maintain, and check equipment (continuous cleaning and following member use) under the direction of the supervisor, reporting any repair needs.
• Know, understand, and consistently apply Metro Atlanta YMCA risk and safety guidelines/best practices, and/or branch emergency procedures.
• Promote, monitor, evaluate, and ensure that all wellness programs run smoothly with a high level of service to participants.
• Stay updated on current issues regarding wellness programs.
• Complete the YUSA foundational courses for Health & Wellness within 60 days of hire: 1. Orientation to Healthy Living 2. Foundations of Listen First 3. Principles of Member Health & Wellness 4. Wellness Center at the Y
• Complete BLS training within 60 days of hire.
• Maintain all national and YUSA wellness certifications by meeting continuing education requirements. YUSA and national certifications require 10 CECs every two (2) years. Maintain certifications in BLS – renews every 2 years.
• Secure his/her own substitute coach in a timely manner if he/she is unable to work an assigned shift. The substitute request must be accepted and approved before the coach is relieved of responsibility for the shift.
• Attend all required staff meetings and trainings, including facility or equipment orientations prior to working on the wellness floor.
• Assist as needed in all aspects of the YMCA and its community.
• Responsible for maintaining and reporting incident/accident paperwork.

REQUIREMENTS

• Must be at least 18 years of age
• Knowledge of general weightlifting and health/wellness concepts and the ability to demonstrate use of wellness‑related equipment
• Must be knowledgeable about fitness‑related issues including but not limited to aerobic vs. anaerobic exercise, nutrition, benefits of exercise, injury‑prevention, and The Coach Approach
• Must obtain/maintain full access to Y-Exchange (yexchange.org), YLINK, and to the Metro Atlanta YMCA Workday account: (https://www.myworkday.com/wday/authgwy/ymcaatlanta/login.htmld).
• Must obtain YMCA/ACE online certification and supplemental courses required by Y-USA and Y-Metro Atlanta within 60 days of hire
• Wellness Coaching 101 Specialty Training
• Must maintain certifications by uploading continuing education credits via Y-Exchange (yexchange.org) prior to date of expiration
• Must possess current Basic Life Support certification and renew them every 2 years, prior to date of expiration.
• Updated licenses shall be uploaded via Y-Exchange (yexchange.org)
• Must possess visual and cognitive abilities to utilize computer‑based and written materials to administer all job‑related responsibilities
• Must possess a high degree of human relations skills, must be able to facilitate member interaction and socialization, and should be considered a team player by members, co‑workers, and management staff
• Working knowledge of computers: MS Word, MS Excel and database management
• Excellent interpersonal, written, and verbal communication skills
• Ability to handle multiple tasks, to work independently, and to problem‑solve
• Possess effective time‑management skills
• Possess strong customer service skills and personal commitment to service and hospitality

ERGONOMICS

Sitting, bending, stooping, standing, 15% repetitive keyboard work, demonstrating equipment use, lifting to 45 pounds, and exposure to noise levels at an average of 90 decibels (music) over an eight‑hour day.

Employment and Benefits package for this job posting is offered through the YMCA of Metropolitan Atlanta, Inc.

Employment Requirement: Ability to pass a pre‑employment background check including Criminal Record check, Drug Screening, motor vehicle record (MVR) and reference check according to company policy.

Must be legally eligible to work in the US without current or future sponsorship.

This job posting is subject to change at any time.

Location: Cowart Family Ashford Dunwoody YMCA

The YMCA of Metropolitan Atlanta is an association of volunteers, members and staff, open to and serving all, with programs and services which build spirit, mind, and body. The Y believes in strengthening our community through youth development, healthy living, and social responsibility.

The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law.

When you join our team, you become part of a legacy over a century in the making, where passionate individuals work together to create meaningful change. Whether you're coaching future leaders, supporting wellness initiatives, or fostering connections, your work will have a lasting impact. Explore your potential, grow your career, and make a difference with the Y. Become a part of something bigger today!