Wellness Coach - Asheville

YMCA of Western North Carolina; Asheville (NC); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Free YMCA Membership

Career Development & Training Opportun

Free and Reduced-Price Child Care

Excellent Work-Life Balance

Job summary

YMCA of Western North Carolina is seeking a Wellness Coach for Downtown Asheville to deliver exceptional member service, assist with exercise equipment, and craft personalized workout plans. You will build connections, support members, and help retain participants while upholding the YMCA values.

Responsibilities include facilitating wellness programs, enforcing safety policies, and collaborating with staff during shifts. This is a part-time hourly role with varied hours.

Qualifications

• Must be at least 16 years of age or older.
• Obtain required YUSA trainings within 90 days.
• CPR and First Aid Certification within 90 days of hire.
• Attention to detail and strong follow-up.
• Able to instruct classes with clear communication to diverse participants.
• Excellent communication and customer service skills.
• Self-starter and able to work independently.

Responsibilities

• Ensures equipment and cleaning checklists for wellness equipment and supplies are completed during the shift.
• Completes required facility rounds, checking all wellness areas.
• Ensures proper implementation of wellness policies and procedures.
• Assists leadership with wellness events at the YMCA as needed.
• Supports the recruitment and retention of members by implementing wellness strategies.
• Promotes wellness programs during interactions with existing and potential members.
• Enforces YMCA policies, rules, regulations, and procedures, including emergency and safety procedures.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Attention to detail

Self-starter

Instruct classes

Job description

Job Details
Level: Entry
Job Location: Downtown Asheville - Asheville, NC 28801
Position Type: Part-time Hourly
Salary Range: $11.79
Job Shift: Hours Vary
Job Category: Wellness
Now Hiring for:

Closing shifts--Monday & Wednesday, 4-10 pm

Saturdays 1-7 pm

Sundays 9 am - 1 pm

ABOUT US

The nonprofit YMCA of Western North Carolina strengthens local communities through youth development, healthy living, and social responsibility. Founded in 1889, we engage more than 100,000 people – regardless of age, income, or background – to nurture the potential of children and teens, improve the region’s health and well-being, and provide opportunities to give back and support the community. We do this through seven YMCAs, dozens of program sites, and YMCA Camp Watia. As the state’s largest provider of licensed school-age childcare, we give more than 1,000 children a day the opportunity to learn, grow, and thrive. We are made up of people of all ages, from all backgrounds, working side by side to ensure that everyone can reach their full potential with dignity. Thus, we are “For All”. Our core values are caring, honesty, respect, and responsibility, and they guide everything we do. We are committed to being an organization that exposes and addresses social constraints that limit and/or negatively affect all humans from all walks of life. We recruit staff who are passionate about giving back to the community, helping people, and upholding our core values. For more information, please visitymcawnc.org.

ABOUT THE ROLE

As the Wellness Coach, you will be responsible for delivering exceptional and outstanding customer service to all members, guests, and program participants. You will be responsible for creating a welcoming atmosphere, facilitating connections, giving inspiration, supporting members, providing options to members, and enhancing member retention. You will be instrumental in building relationships and assessing member needs and abilities in assistance with exercise equipment and workout plans. Every position within the YMCA is responsible for upholding the values and mission established by the YMCA of WNC and effectively enforcing all policies and procedures.

ESSENTIAL FUNCTIONS

• Ensures that equipment and cleaning checklists for wellness equipment and supplies are completed during the shift.
• Completes required facility rounds, checking all wellness areas.
• Ensures proper implementation of wellness policies and procedures.
• Assists leadership with wellness events at the YMCA as needed.
• Supports the recruitment and retention of members by implementing wellness strategies.
• Promotes wellness programs during interactions with existing and potential members.
• Enforces YMCA policies, rules, regulations, and procedures, including emergency and safety procedures.
• Performs other duties as assigned.

ABOUT YOU

Qualifications

• Must be at least 16 years of age or older.
• Obtain required YUSA trainings within 90 days
• CPR and First Aid Certification within 90 days of hire

Knowledge, Skills, and Abilities

• Attention to detail, with a consistently high level of responsiveness and follow-up.
• Must have the ability and patience to instruct classes while using effective communication and human relations skills to handle situations with people of all socioeconomic levels.
• Exceptional communication and customer service skills.
• Must be a self‑starter and able to work independently.

PHYSICAL ASPECTS OF THE JOB

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job.

• Ability to constantly and quickly move to various locations in and around the entire facility
• Be able to lift 25 pounds or more.
• Physically perform all CPR and First Aid skills and/or assist as needed in emergency situations
• Ability to stand for long periods of time.
• Bend or stoop to reach various height levels.

BENEFITS

• Free YMCA Membership
• Career Development & Training Opportunities
• Free and Reduced-Price Child Care
• Excellent Work-Life Balance

The YMCA of Western North Carolina is committed to equal opportunity in terms and conditions of employment for all employees and job applicants without regard to race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.