Wellness Coach

YMCA; Hampton, Northern (VA, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Hampton Family YMCA is seeking a Wellness Coach to engage members, coach wellness activities, and maintain equipment in a collaborative environment. You’ll support the wellness area, lead classes, and ensure high-quality service aligned with YMCA values.

You will complete required trainings, obtain essential certifications within 60 days, and participate in staff meetings while upholding safety and cleanliness standards at the Hampton location.

Qualifications

• Minimum age 18.
• 6 months experience in wellness field.
• Grade III requires 6 months wellness experience.
• Grade IV: 2 years in fitness or 2 years college-level exercise science.
• Obtain YMCA Healthy Lifestyle Principles & Foundations of Strength and Conditioning within 6 months.
• CPR/First Aid/AED/O2 certification within 60 days of hire.
• Complete trainings: NEO, Bloodborne Pathogens, CAP, Sexual Harassment.
• Criminal background and CPS checks completed.

Responsibilities

• Support YMCA mission, vision, and center goals.
• Promote values-based culture of caring, honesty, respect, and responsibility.
• Lead programs strengthening youth development, healthy living, and social responsibility.
• Supervise wellness area.
• Engage members through wellness coaching.
• Provide and document training, orientations, evaluations.
• Document daily/weekly/monthly equipment checks.
• Maintain wellness area cleanliness per procedures.
• Enter maintenance requests in software.
• Attend staff meetings and trainings.

Skills

Customer service focus

Class instruction

Physical stamina

Verbal communication

Emergency response

Education

2 years college level exercise science

Tools

CPR/First Aid/AED/O2 certification

Job description

Hampton Family YMCA, 1 YMCA Way, Hampton, Virginia, United States of America

Job Description

Posted Monday, August 31, 2026 at 4:00 AM | Expires Thursday, October 1, 2026 at 3:59 AM

General Function:

Under the supervision of the designated supervisor, and in harmony with the mission and purpose of the established policies and goals of the YMCA of the Virginia Peninsulas, the Wellness Coach will maintain equipment and surrounding areas, and engage and coach members. With an emphasis on ensuring the highest quality service to members and guests, the Wellness Coach will work with all staff to welcome, connect, support, and engage all members, guests, and staff.

Qualifications

• 1.Minimum of 18 years of age.
• 2.Must have a minimum of 6 months experience in the wellness field.
• 3. Grade III requirement: minimum of 6 months experience in the wellness field.
• 4. Grade IV requirement: minimum of 2 years in the fitness filed or up to 2 years college level exercise science.
• 5.Must obtain YMCA Healthy Lifestyle Principles and Foundations of Strength and Conditioning within first 6 months of employment.
• 6.Certification in CPR/First Aid/AED/O2 required within 60 days of hire.
• 7.Complete and maintain required trainings to include: New Employee Orientation (NEO), Bloodborne Pathogens, Child Abuse Prevention (CAP), and Sexual Harassment.
• 8.Satisfactory completion of a criminal background check and Child Protective Services check.

Essential Functions

• 1.Support the mission, vision and goals of the YMCA.
• 2.Promote a professional values-based culture by leading with the values of caring, honesty, respect, and responsibility.
• 3.Lead in a manner that advances our cause to strengthen the foundations of community through programs that focus on youth development, healthy living and social responsibility.
• 4.Supervision of the wellness area.
• 5.Engage YMCA members through coaching on wellness activities.
• 6.Provides member training, orientations, and evaluations as scheduled.
• 7.Provides and documents daily, weekly and monthly equipment checks.
• 8.Performs daily cleaning in the wellness area and follow documentation procedures.
• 9.Input maintenance requests in association maintenance software.
• 10.Attend staff meetings and trainings as scheduled.
• 11.Wear staff uniform and name tag, or professional attire when appropriate.
• 12.Act as a leader in emergency situations. Report any accidents or incidents according to Emergency Communication Action Plan.
• 13.Follow Association standards.
• 14.Carry out other related duties as deemed necessary by the Wellness Department and center operations to ensure an excellent member experience.

Engaging Community, Communication & Influence, Inclusion, Collaboration, Functional Expertise

Skills and Ability Requirements

• 1.Ability to respond effectively to inquiries or complaints.
• 2.Ability to properly prepare, choreograph, teach all required classes.
• 3.Must be able to meet the physical aspects of the position, including walking, standing, bending, and reaching for extended periods.
• 4.Adequate ability to hear noises and distinguish distress signals.
• 5.Ability to communicate verbally, including projecting voice across distance in normal and loud situations.

Effect on End Results

• 1.The membership growth and retention plan for the center is achieved.
• 2.A high degree of member satisfaction is achieved as measured by Net Promoters.
• 3.A positive image of the YMCA is portrayed to members, staff, volunteers and the community.
• 4.A pleasant and comfortable working environment is maintained for all staff.
• 5.Relationships are strengthened through intentional interactions.
• 6.The facility will be safe, clean and an enjoyable place as measured by Q Checks and Risk Management Audits.
• 7.Superior quality standards are met as evidenced by department’s Association Audit Score.

This job description is not intended to be all-inclusive. It is understood that the employee will also perform other reasonably related business duties if requested by the supervisor. Job descriptions are reviewed periodically and may be revised if deemed necessary. This job description is not a written or implied contract.

Hampton Family YMCA, 1 YMCA Way, Hampton, Virginia, United States of America