Wellness Attendant

Priority Dispatch Corp.; Boulder (CO); On-site; USD 40,000 - 56,000; Full time

Job summary

YMCA is seeking an on-site Member Services/ Wellness Assistant in Boulder to welcome members and guide them toward programs and schedules. You will help with goal-setting, orient new members to equipment and classes, and ensure a clean and safe facility in line with CDC guidelines.

You will respond to emergencies, maintain accurate records, and support staff across departments. Certification requirements include CPR/First Aid and preferred fitness credentials, with structured progression

Qualifications

• CPR, First Aid, AED and BBP certifications required within 30 days of hire.
• 16+ years of age required.
• Nationally accredited Personal Training and/or group exercise certification preferred.

Responsibilities

• Greet and onboard members, helping them connect with programs and schedules.
• Instruct and supervise safe equipment use and basic programs.
• Answer member questions and assist with goal-setting and class information.
• Maintain a clean, safe, and sanitary facility in alignment with CDC guidelines.
• Report issues and emergencies per YMCA policies and procedures.

Job description

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Provides a safe and welcoming environment for members. Helps to develop a sense of community in the fitness center and around the Y. Answers member and participant questions, assists members with goal-setting, provides equipment orientations and basic programs, helps members become acquainted with class schedules and other areas of interest within the Y (including, but not limited to the pool, child watch, social clubs, etc.). Cleans, disinfects and cares for equipment and facilities. Responds to any emergency that may occur in accordance with YMCA policies and procedures.ESSENTIAL FUNCTIONS:• Maintains professionalism; follows dress code, comes to the Y on time and prepared.• Participates actively in member onboarding process as assigned.• Keeps accurate and timely records as requested by supervisor (e.g., timesheets and member onboarding paperwork). Maintains all certifications and keeps up with Training Home assignments.• Monitors and instructs members on the safe and effective use of equipment.• Works only within scope of qualifications and maintains confidentiality of member information at all times.• Connects members to one another and to other opportunities within the Y and to the Y as an organization. Demonstrates high-level interactions with staff from all departments.• Answers questions from members to support them in achieving their goals related to healthy living. Maintains working knowledge of various YMCA programs; provides effective information and support to members. Uses “Listen First”, and other relationship building skills.• Communicates any problems, concerns or “mission moments” with supervisor. Follows-up on communication as needed to ensure resolution. Asks questions for clarification. Reads weekly updates.• Monitors facility, keeps supplies/equipment organized, cares for equipment. Maintains a clean, safe, and sanitary environment in accordance with CDC guidelines.• Follows YMCA policies and procedures; responds to emergency situations.• Other duties as assigned by supervisor.• Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergencies.YMCA COMPETENCIES (Leader):Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.PHYSICAL DEMANDS/FUNCTIONAL ATTRIBUTESEssential functions are the fundamental job duties, meaning the position exists to perform the function; there is a limited number of employees among whom the performance of the function can be distributed; and/or the incumbent is hired for expertise or ability to perform the function due to its high specialization. The Americans with Disabilities Act of 1990 (ADA) and associated Federal regulations protect qualified individuals with disabilities from discrimination in all areas of employment. To be considered qualified, an individual must be able to perform the essential functions of a position, with or without reasonable accommodation. It is important that the physical tasks associated with the essential functions be identified appropriately so that persons with disabilities can determine if any accommodation is necessary.General Physical Requirements• Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.Physical Activities List• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.• Kneeling: Bending legs at knee to come to a rest on knee or knees.• Crouching: Bending the body downward and forward by bending leg and spine.• Crawling: Moving about on hands and knees or hands and feet.• Reaching: Extending hand(s) and arm(s) in any direction.• Standing: Particularly for sustained periods of time.• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.• Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.• Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.• Hearing: Perceiving the nature of sounds at normal speaking levels or without correction. Ability to receive detailed information through oral communication, and make fine discriminations in sound.• Repetitive Motions: Substantial movements (motions) of the wrists, hands, and/or fingers.Visual Acuity• The worker is required to have visual acuity to perform an activity such as: operating machines such as lathes, drill presses, power saws and mills where the seeing job is at or within arm’s reach; performing mechanical or skilled trades tasks of a non-repetitive nature such as carpenters, technicians, service people, plumbers, painters, mechanics, etc.Working Conditions• The worker is subject to noise: There is sufficient noise to cause worker to shout in order to be heard above the ambient noise level.• None: The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).1. CPR, First Aid, AED and BBP certifications required within 30 days of hire.2. 16+ years of age.3. Nationally accredited Personal Training and/or group exercise certification preferred.4. Ability to develop positive, authentic relationships with people from different backgrounds