Wellness Associate

New Canaan YMCA; New Canaan, Northern (CT, KY); Hybrid; USD 23,000 - 27,000; Part time

Benefits offered by this job

CPR/First Aid training

Job summary

The New Canaan YMCA is looking for an energetic Wellness Associate to support the Wellness Center, assist members, and help maintain a safe and clean fitness space. Evening and weekend shifts are required, with opportunities to substitute for 3+ hour shifts; CPR certification is required.

Under the Wellness Director, you will provide friendly member service, handle desk tasks, and contribute to a positive member experience while upholding safety standards in a dynamic gym environment.

Qualifications

• Must have excellent customer service skills and the ability to communicate and interact with others in a positive manner.
• Must be available to work on weekends and evenings.
• Must be willing and able to go through First Aid/Adult CPR/AED certification training by their start date and maintain that certification for the duration of employment.

Responsibilities

• Greet members cheerfully and interact with members during shifts.
• Assist participants while using facilities and circulate among members every 10–15 minutes.
• Maintain a neat, clean Wellness Center/Zone and perform cleaning duties.
• Notify proper personnel of problems and cooperate with staff and training sessions.
• Attend at least 2 yearly staff meetings and 2 in-house training sessions, CPR/First Aid reviews counted as one.

Skills

Customer service

Communication skills

Weekend/evening availability

Job description

# Wellness Associate## Job DetailsNew Canaan, CT$16.35 - $19.40## DescriptionThe New Canaan Community YMCA is looking for qualified candidates to join our Wellness team. Working at the New Canaan YMCA offers a chance to make a positive impact in our community and transform lives. Every employee contributes to empowering young people, enhancing the health and well-being of our members, and inspiring meaningful actions.We are looking for an energetic Wellness Associate to work our evening and weekend shifts. This position is also available to substitute for 3+ hour shifts. CPR Certification Required.GENERAL FUNCTIONUnder the direction of the Wellness Director, the Wellness Desk Associate will be part of the support staff that is responsible for customer service and meeting the needs of the membership. This is to be accomplished by interacting with members, handling basic questions and administrative tasks, and contributing to the upkeep, cleanliness, and safety standards of the Wellness/Fitness facilities.PRINCIPAL ACTIVITIES* Maintain a professional attitude at all times during your employment at the New Canaan YMCA.* Greet members cheerfully, acknowledge and interact with members during your shift.* Assist participants while they are using the facilities and circulate among the members every 10 – 15 minutes.* Maintain a neat and clean Wellness Center/Zone by performing all outlined cleaning duties and addressing any areas that need immediate attention.* Notify proper personnel of any problems that arise.* Cooperate with fellow staff members, e.g., being available to substitute when possible, conveying pertinent information to your supervisor, and doing your part in maintaining the cleanliness of the facility.* Attend a minimum of 2 of the yearly staff meetings.* Attend a minimum of 2 in-house training sessions offered by the New Canaan YMCA (C.P.R. and First Aid reviews are mandatory and count as one training session).* Incorporate and promote the YMCA mission, as you carry out your responsibilities. EFFECT ON END RESULTThe Wellness Desk Associate will ensure that members have a positive member experience while using the Wellness Center.Work Environment & Physical Demands:* This position does require medium work, e.g., occasionally picking weights up off the floor (1- 45 lbs.), pushing/pulling benches into place, and kneeling, crouching, or bending while cleaning equipment. Must also be able to stand for extended periods of time when at the desk.* Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.* The noise level in the work environment is usually moderate.## QualificationsKNOW-HOW* Must have excellent customer service skills and the ability to communicate and interact with others in a positive manner.* Must be available to work on weekends and evenings.* Must be willing and able to go through First Aid/Adult C.P.R./ AED certification training by their start date and maintain that certification for the duration of employment.