Wellness Advisor - Jacksonville

Mint Cannabis; Jacksonville (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

Mint Cannabis is seeking a Wellness Advisor in Jacksonville, FL to deliver an exceptional guest experience through personalized cannabis recommendations, product education, and outstanding customer service at our retail location.

The role supports daily dispensary operations, processes transactions using a POS system, and ensures compliance with Florida cannabis regulations while maintaining a welcoming and efficient store environment.

Qualifications

• 6+ months in the cannabis industry.
• Cash handling experience.
• Customer service experience.
• Product knowledge (preferred but not required).
• Must be 21+

Responsibilities

• Greet customers, listen to their needs, and make personalized recommendations.
• Explain cannabis types and safe usage to customers.
• Check IDs to verify age and comply with purchase limits.

Skills

Cash handling

Customer service

Product knowledge

Tools

POS system

Job description

Wellness Advisor

Reports to: Store Manager

FLSA Status: Non-Exempt

Department: Retail

Location: 4332 University Blvd S, Jacksonville, FL 32216

Pay: $15.00 an hour

Position Summary:

The Budtender is responsible for delivering an exceptional guest experience by providing personalized cannabis recommendations, product education, and outstanding customer service. This role supports the day-to-day operations of the dispensary by assisting guests, processing transactions, maintaining compliance with Florida cannabis regulations, and contributing to a welcoming, efficient, and professional retail environment.

Responsibilities:

• Customer Service: Greet customers, listen to their needs, and make personalized recommendations.
• Product Education: Explain the differences between cannabis types (like flower, edibles, or concentrates) and how to use them safely.
• Compliance: Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws.
• Sales & Cashier Duties: Process transactions using a Point-of-Sale (POS) system and handle cash accurately.
• Store Upkeep: Help with daily cleaning, stock shelves, and keep an accurate inventory of products.

What Success Looks Like:

• Improving personal AOV month over month
• Improving person UPT month over month
• Improve average daily sales month over month

Supervisory Responsibilities:

• None

Qualifications:

• 6 + months in the cannabis industry
• Cash handling experience
• Customer service experience
• Product knowledge (preferred but not required)
• Must be 21+

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment:

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement:

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

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