Wellbeing Center Admin Specialist

The University of Texas at Austin; Austin (TX); On-site; USD 36,000 - 49,000; Full time

Job summary

The University of Texas at Austin's Healthyhorns - Counseling and Mental Health Center is seeking an FDRO Administrative Associate to support the UT Main Campus. You will serve as the initial contact, schedule appointments, monitor waiting areas, and assist with office operations to enhance student wellbeing.

Responsibilities include appointment scheduling, phone coverage for the assessment team, records processing, and ad hoc billing tasks.

Qualifications

• High school diploma or GED completed.
• Experience delivering customer service.
• Experience as an administrative assistant or similar role.

Responsibilities

• Administrative support for schedules, signage, and inventory.
• Appointment scheduling and managing overflow phone lines for counselors.
• Scanning and processing medical/office records requests.
• Run and adjust billing reports; answer student billing questions.
• Coordinate CMHC/FDRO/Healthyhorns communications via chat and email.

Skills

Customer service

Administrative support

Scheduling appointments

Phone handling

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The University of Texas at Austin's Healthyhorns - Counseling and Mental Health Center is seeking an FDRO Administrative Associate to support the UT Main Campus. You will serve as the initial contact, schedule appointments, monitor waiting areas, and assist with office operations to enhance student wellbeing.

Responsibilities include appointment scheduling, phone coverage for the assessment team, records processing, and ad hoc billing tasks.