Weighmaster

Mecklenburg County; North Carolina; On-site; USD 35,000 - 36,000; Full time

Job summary

Mecklenburg County’s LUESA is hiring a Weighmaster/fee collector to accurately assess and collect disposal fees at recycling centers and landfills. You will screen loads, apply fee schedules, process transactions and provide excellent customer service.

The job may require travel between facilities and a flexible schedule, with four 10‑hour shifts per week and most Saturdays required. Qualifications include a minimum four years of cash handling and customer service, a High School diploma, and a

Qualifications

• Minimum four years of cash handling and customer service.
• High School diploma required.
• May require NC/SC driver's license.

Responsibilities

• Screen loads and determine charges.
• Process transactions and collect fees.
• Provide excellent customer service in a busy environment.
• Perform end-of-day reports and close batch reports.

Skills

Active Listening

Communication

Mathematics

Education

High School diploma

Tools

Microsoft Office

Job description

Follow your calling, Find your career

Salary Range: $25.53 - $25.89/hourly

This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Working at Mecklenburg County for LUESA, (Land Use and Environmental Service Agency) you will help to provide key services that will contribute to an exceptional quality of life for Mecklenburg County residents. LUESA’s responsibilities range from enforcing building and zoning codes to managing water and air resources for future generations.

Working with LUESA provides an opportunity to partner with some of the most creative minds and inspiring leaders. If you are interested in working for a collaborative team that is driven by success and innovation you have found the right organization. We welcome talented, high-energy, fun team members to partner with our community to enhance our quality of life through environmental stewardship and economic vitality.

Position Summary

Responsible for accurately assessing and collecting disposal fees at recycling centers and landfill facilities. Duties include screening and inspecting loads, calculating disposal fees, processing transactions and providing excellent customer service. Requires the ability to work independently, exercise sound judgement, and make informed decisions based on established policies. This position requires flexibility in work schedules and locations, including travel between facilities.

Employees work four 10-hour shifts per week with scheduled workdays and locations varying weekly based on operational needs.

MOST SATURDAYS ARE REQUIRED .

Strong customer service skills are essential due to frequent public interaction.

Essential Functions

• The Weighmaster must possess the ability to work at any of the recycling centers with a varied schedule during daytime hours.
• As the fee collector, you screen the load to determine if it meets the requirements and what is to be charged.
• You are required to ask questions and look at loads either physically or using cameras.
• Enclosed vehicles/trailers should be physically inspected.
• Training will be provided to become knowledgeable in Solid Waste operations and fee structure.
• If the load is deemed chargeable, the fee collector determines the amount to be charged using the scales and applicable software.
• Assess disposal charges based upon established fee schedules.
• Collect fees from Solid Waste facility users via acceptable payment methods.
• Accurately manage high volume of transactions.
• Process a ticket for each transaction using the applicable software.
• Educate and assist customers with the disposal of certain types of debris.
• Communicate effectively to correctly inform the public about Solid Waste recycling processes.
• Perform end-of-day tasks such as completing a collection report, printing and closing batch reports, and running credit card reports.

Experience

Minimum Qualifications

Minimum four years' cash handling and customer service

Education

High School diploma

Combination of relevant education and relevant experience accepted?: Yes

Licenses and Certifications

May require a valid North Carolina or South Carolina Driver's License

May require County Driving Privileges

Preferred Qualifications

Cash handling and customer service experience

Knowledge, Skills And Abilities

• Budgetary and accounting principles
• Federal, State, and local laws, rules, and regulations
• Governmental accounting procedures and generally accepted accounting principles
• Arithmetic, algebra, geometry, calculus, statistics, and their applications
• The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Principles and processes for providing customer service

Skills

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting
• Understanding written sentences and paragraphs in work related documents
• Talking to others to convey information effectively
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Using mathematics to solve problems

Abilities

• Applied Learning: Assimilating and applying new job-related information in a timely manner.
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided.
• Decision Making: Identifying and understanding issues, problem and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probably consequences.
• Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence

Computer Skills: Intermediate in various computer applications including Microsoft Office Suite

Work Environment: Works in an office setting with moderate noise

Selection: This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations.

No

Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement: This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request.

Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.