Weekend Security Patrol & Customer Care Officer

P4 Companies; Mount Prospect (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

P4 Companies is seeking a security officer for Mt. Prospect, IL. The role focuses on delivering excellent customer service and security coverage with Saturday 2pm-10pm shifts, patrolling facilities, and reporting incidents.

Responsibilities include acting as the primary customer contact, identifying hazards, and performing site-specific security duties. A PERC card and strong report-writing skills are required.

Qualifications

• You must be 21 years of age.
• Strong customer service experience.
• Understanding of security operations.
• Ability to write effective reports.
• Valid PERC (Permanent Employee Registration Card).

Responsibilities

• Provide excellent customer service and security services.
• Serve as the main point of contact to the customer.
• Conduct walking and/or vehicular patrols depending on site.
• Identify and report security threats, hazards or emergencies.
• Perform site-specific duties such as customer service, loss prevention, lobby security, loading dock security, crowd control, etc.
• Write detailed incident reports.
• Contact appropriate individuals during shift as needed.

Skills

Customer service

Security ops

Report writing

Patrols

Job description

P4 Companies is seeking a security officer for Mt. Prospect, IL. The role focuses on delivering excellent customer service and security coverage with Saturday 2pm-10pm shifts, patrolling facilities, and reporting incidents.

Responsibilities include acting as the primary customer contact, identifying hazards, and performing site-specific security duties. A PERC card and strong report-writing skills are required.