WEEKEND NIGHTS Crisis Assessor

Mental Health Resource Center, Inc.; Jacksonville (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Mental Health Resource Center in Jacksonville, FL seeks an Evaluator in Emergency Services to assess individuals in psychiatric crisis, determine appropriate dispositions, and coordinate referrals for follow‑up care.

You will conduct screenings under the Baker Act, document care, and collaborate with a multidisciplinary team to ensure timely access to services while maintaining confidentiality and quality care standards.

Qualifications

• Must have either a Bachelor’s degree or Master’s degree in psychology, social work, counseling, or a related field and one year experience working with the chronically mentally ill population.
• Must be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life‑threatening situations and responding appropriately.
• Strong communication skills are essential and must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals.
• Proficiency in Microsoft Office Programs, Outlook, and the internet is required.

Responsibilities

• Conducts emergency mental health screenings on individuals who enter the facility either voluntarily or through the Baker Act.
• Using Baker Act criteria and DSM‑V standards evaluate and assess any crisis telephone calls and/or walk‑ins to determine the need for services. Conducts emergency evaluations and/or arranges/refers for services as indicated.
• Provides Crisis Intervention.
• Coordinates patient transfers to community hospitals.
• Coordinates with insurance companies to obtain pre‑certifications and authorizations for treatment and services.
• Completes required documentation and reporting.

Skills

Strong communication skills

Decision making

Education

Bachelor’s or Master’s degree in psychology, social work, counseling, or related field

Tools

Microsoft Office

Outlook

Job description

Company Overview

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Job Summary

The Emergency Services Department serves the child, adolescent, and adult populations. This is an ideal opportunity for an employee who enjoys working in a team atmosphere and is dedicated to providing quality behavioral health care.

The Evaluator assesses individuals in psychiatric crisis who may need inpatient treatment by conducting mental health screening evaluations. Determines and implements appropriate dispositions and provides appropriate referrals to community resources. Assures the accuracy, completeness, and confidentiality of clinical records.

Responsibilities

• Conducts emergency mental health screenings on individuals who enter the facility either voluntarily or through the Baker Act.
• Using Baker Act criteria and DSM‑V standards evaluate and assess any crisis telephone calls and/or walk‑ins to determine the need for services. Conducts emergency evaluations and/or arranges/refers for services as indicated.
• Provides Crisis Intervention.
• Coordinates patient transfers to community hospitals.
• Coordinates with insurance companies to obtain pre‑certifications and authorizations for treatment and services.
• Completes required documentation and reporting.

Qualifications

• Must have either a Bachelor’s degree or Master’s degree in psychology, social work, counseling, or a related field and one year experience working with the chronically mentally ill population.
• Must be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life‑threatening situations and responding appropriately.
• Strong communication skills are essential and must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals.
• Proficiency in Microsoft Office Programs, Outlook, and the internet is required.

Position Details

This is a weekend evenings position, every other Saturday and Sunday, 12:00 am to 8:30 am.

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com