Weekend Exception Team Lead

American Bankers Insurance Company of Florida; Irving (TX); On-site; USD 23,000 - 39,000; Full time

Job summary

Assurant in Irving, TX is seeking a supervisor-level trainer to assist in developing the team on the DCC floor. This onsite role works Friday through Sunday, 6:00 am to 6:30 pm, coordinating with Supervisors, monitoring production performance, and ensuring quality controls per work instructions.

You will lead on-the-job refresher training, participate in 6S audits, track attendance, and collaborate with Engineering to resolve process issues.

Qualifications

• High School Diploma or GED required.
• 1+ years lead or supervisory experience in manufacturing/warehouse.
• Forklift certification helpful depending on area.
• Ability to communicate effectively with all levels of employees.
• Willingness to collaborate with multiple departments.

Responsibilities

• Assist Supervisors in training and developing the team.
• Monitor production performance and KPI/SLA levels.
• Ensure production and quality controls meet work instructions.
• Lead on-the-job refresher training and station assessments.
• Participate in 6S audits and implement audit-driven changes.
• Serve as point of contact for escalation issues.

Skills

Shop floor systems

Lead supervisory experience

Forklift certified

Communication

Cross-functional collaboration

Education

High School Diploma or GED

Tools

CVision

Oracle

Unit Tracker

Great Plains

Ghost

Job description

This job is responsible for working with the Supervisors and assisting in training and developing the team, monitoring production performance, ensuring production and quality controls are met while adhering to the work instructions for the area of responsibility. This is an onsite role in our Irving, TX DCC with a schedule of Friday through Sunday 6 am to 6:30 pm. What will be my duties and responsibilities in this job? Working knowledge of shop floor systems (CVision, Oracle, Unit Tracker, Great Plains, Ghost) Participate in daily stand-up meetings with Supervisor Participate in internal and external customer or vendor meetings Work with Supervisor to reallocate resources (people/supplies/products etc.) as needed to meet customer goals Work with other departments as needed to ensure proper workflow is achieved Point of contact for employees for handling escalation issues Work with Engineering to identify and resolve process issues Track and maintain daily attendance roster for Emergency Evacuation purposes Participate with the 6S Audit team on monthly 6S audits Work with supervisor to implement any changes or adjustments on production floor as a result from the audits Perform on-the-job (OJT) refresher training and work station assessment Monitor inventory levels (WIP Aging) for specific area of responsibility Monitor KPI and SLA performance levels and elevate any issues/concerns to supervisor when needed What are the requirements needed for this position? High School Diploma or GED 1+ years lead or supervisory experience in a manufacturing and/or warehouse environment What other skills/experience would be helpful to have? Prior leadership experience in manufacturing, logistics, operations, or another applicable environment is preferred Ability to collaborate with other departments with their area of responsibility Training environment experience Forklift certified if needed for area of responsibility Ability to communicate effectively with all levels of employees Must be proficient and certified in the area that they are responsible for leading Environmental/ physical demands Occasional: Bending, squatting, kneeling, reaching, twisting, exposure to changes in temperature, being near moving machinery, and office machinery. This position requires incumbents to regularly sit at a desk and operate. standard office equipment such as a computer and bar scanner Employee is occasionally required to stand and walk, lift, carry and/or move up to 40 pounds Specific vision abilities required by this job include close vision and the ability to adjust focus Must be able to talk and hear

Pay Range: $17.34 - $27.75 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What's the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune Americas Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.