Weekend & Evening In-Store Shopper (Online Orders)

Whole Foods Market; Buffalo (NY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Store discount

Paid time off

Job summary

Whole Foods Market in Buffalo, NY is seeking an In-Store Shopper to prepare customer orders for delivery or pickup. You will shop the store for everyday goods, ensure accuracy, and deliver exceptional service while supporting peak hours, weekends, and holidays.

Responsibilities include fulfilling online orders efficiently, keeping the staging area organized, assisting customers, and maintaining product knowledge. A flexible schedule and strong communication are essential.

Qualifications

• No prior retail experience required
• High school diploma or equivalent preferred
• Sufficient English language proficiency to prepare and shop customer orders
• Must be 18+ years old

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices
• Ensure product and order accuracy through meticulous verification and quality control processes
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences
• Keep staging area organized and free of clutter
• Handle in-store and online order returns and pickups
• Comply with government regulations such as age verification requirements for restricted items
• Assist with customer inquiries and provide store information
• Maintain knowledge of product and promotional events
• Communicate clearly, collaboratively and courteously
• Attend all meetings assigned by Leadership, including daily huddles
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
• Maintains operational standards including but not limited to safety and store security protocols
• Ensure adherence to all company policies, procedures, and regulatory requirements
• Performs other duties as assigned by store or company leadership

Skills

Customer service

Multitasking

Flexible hours

Adaptability

Cross-training

Tech savviness

Team communication

Problem solving

Education

High school diploma or equivalent

Job description

Whole Foods Market in Buffalo, NY is seeking an In-Store Shopper to prepare customer orders for delivery or pickup. You will shop the store for everyday goods, ensure accuracy, and deliver exceptional service while supporting peak hours, weekends, and holidays.

Responsibilities include fulfilling online orders efficiently, keeping the staging area organized, assisting customers, and maintaining product knowledge. A flexible schedule and strong communication are essential.