Weekend Coverage Specialist

Arrive Logistics; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Relocation assistance (if applicable)

Casual dress code

Onsite gym near office

Job summary

Arrive Logistics is seeking a Weekend Coverage Specialist to join our Austin team. This Thursday through Sunday role runs from 7 AM to 5 PM, focusing on finding carriers across the nation to transport our customers’ shipments and to secure cost-effective capacity for Arrive’s freight.

You will engage in high-volume outbound calls, take inbound carrier inquiries, and coordinate with the sales team to keep customers updated on shipments.

Qualifications

• High-volume, outbound calling experience preferred.
• Ability to multitask in a fast-paced environment.
• Exceptional verbal and written communication skills.

Responsibilities

• Hit the floor and locate carriers across the nation for Arrive shipments.
• Negotiate and secure capacity with carriers meeting requirements.
• Handle inbound calls from carriers and update internal teams.
• Serve as the point of contact for tracking updates and problem solving during transit.

Skills

High-energy

Multitasking

Reliable attendance

Strong communication

Education

High school diploma or equivalent

Job description

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more!

Who We Want

We are looking for dedicated, high-energy candidates to join our growing department of Weekend Coverage Specialists at Arrive Logistics! At Arrive, we are committed to servicing our carriers and exceeding expectations. As a Weekend Coverage Specialist, you will contribute to that commitment! Once you hit the floor, you will focus on finding carriers across the nation to transport our customers’ shipments. Through negotiation and collaboration, you will enable Arrive to service our customers and their freight in the most cost-effective way possible. This is a Thursday through Sunday position, working the hours of 7AM-5PM.

What You’ll Do

• Hustle! We want reliable team members who will show up on time and get the job done.
• Get on the phone! This is a high-volume role, so be prepared for lots of outbound calls to carriers across the country.
• Take inbound calls from carriers who are interested in hauling freight for Arrive.
• Secure capacity by selling shipments over the phone to carriers who meet our strict requirements.
• Problem solve through issues that occur during transit.
• Communicate internally with our customer sales team & keep them updated on the status of their customers’ shipments.
• Serve as the point of contact for all tracking updates.

Qualifications

• A high school diploma or equivalent.
• Proven work-ethic in a high volume setting.
• Ability to multitask in a fast-paced environment.
• Exceptional communication skills (both verbal & written).

The Perks of Working With Us

• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
• Park your car for free on site!
• Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
• Sweat it out with the team at our onsite gym.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Get paid to work with your friends through our Referral Program!

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.

Notice

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [e-mail] for verification.