Weekday Automotive Service Advisor | No Weekends

Promotive; Charlevoix (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Vision insurance

Paid time off

Paid holidays

Job summary

Lakeshore Tire & Auto Service in Charlevoix, MI is seeking an Automotive Service Advisor. This full-time position offers $20-$26/hour based on experience, with a Monday–Friday schedule and no weekend shifts.

You will be the link between customers and technicians, greet customers, document concerns, provide estimates, and coordinate repair timelines to keep the shop flow smooth and efficient.

Qualifications

• Previous Service Advisor experience preferred.
• Strong customer service and communication skills.
• Strong organization and follow-up skills.
• Ability to multitask in a fast-paced environment.
• Comfortable working with customers and technicians.
• Automotive technician experience is a strong plus.

Responsibilities

• Greet customers and understand their automotive service needs.
• Document customer concerns and repair needs accurately.
• Provide estimates and explain recommended repairs clearly.
• Communicate inspection and repair information between customers and technicians.
• Coordinate parts ordering and repair timelines.
• Manage repair orders through vehicle delivery.
• Build lasting customer relationships.

Skills

Service advisor experience

Customer service

Communication skills

Organization

Multitasking

Automotive technician experience

Job description

Lakeshore Tire & Auto Service in Charlevoix, MI is seeking an Automotive Service Advisor. This full-time position offers $20-$26/hour based on experience, with a Monday–Friday schedule and no weekend shifts.

You will be the link between customers and technicians, greet customers, document concerns, provide estimates, and coordinate repair timelines to keep the shop flow smooth and efficient.