Wedding Sales Manager

Wintergreen Resort; Northern (KY); Hybride; USD 50 000 - 55 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

Life Insurance

Short/Long-Term Disability Insurance

Paid Time Off

401(k) Plan

Recreational Benefits (free/discounted

Résumé du poste

Wintergreen Resort is seeking a Wedding Sales Manager to lead the sales, contracting, planning, coordination, and execution of weddings and select social events. You will be the primary client contact from inquiry through post-event follow-up, driving revenue across accommodations, F&B, event spaces, and resort services.

The role requires strong sales, hospitality experience, and the ability to manage multiple events with vendors and internal teams, ensuring exceptional guest experiences and

Qualifications

• High school diploma or GED required.
• College degree in Hospitality/Business preferred but not required.
• Experience in wedding sales, event planning, or related hospitality fields is strongly preferred.
• Proven sales, negotiation, and client relationship skills.
• Ability to manage multiple events, deadlines, and priorities.
• Excellent verbal and written communication skills.
• Strong attention to detail and follow-through.
• Proficiency with Microsoft Office; Ivvy/Springer-Miller experience a plus.

Responsabilités

• Sell, contract, and coordinate weddings and social events.
• Serve as primary contact from inquiry to post-event follow-up.
• Develop proposals, packages, and event concepts aligned with client needs.
• Coordinate event details, timelines, room blocks, and vendor requirements.
• Maintain client files, booking profiles, and contracted documents.
• Lead planning meetings and ensure clear communication across departments.

Connaissances

Sales

Negotiation

Communication

Organizational skills

Guest service

Hospitality experience

Event planning

Time management

Attention to detail

Problem solving

Formation

High school diploma or GED

College degree in Hospitality/Business (preferred)

Outils

Ivvy

Springer-Miller

Microsoft Office (Word, Excel)

Description du poste

# Wedding Sales ManagerWintergreen - Nellysford, VA 22958## OverviewSalary Range$50,000.00 - $55,000.00 Base+Commission/year## Description**POSITION SUMMARY**The Manager of Wedding Sales & Services is responsible for the sales, contracting, planning, coordination, and execution of weddings and select social events at Wintergreen Resort. This position serves as the primary point of contact for wedding clients from the initial inquiry through post-event follow-up, ensuring a seamless and exceptional guest experience throughout the entire process.The Manager will creatively and strategically sell all aspects of Wintergreen Resort, including accommodations, food and beverage, meeting and event spaces, recreation, activities, spa services, transportation, audio/visual services, and other resort amenities. The position is responsible for maximizing revenue and profitability while creating customized experiences that meet and exceed client expectations.This position works closely with clients, resort leadership, operational departments, and outside vendors to ensure every event is thoughtfully planned and executed. The Manager will develop strong, long-term client relationships with the goal of generating repeat business, referrals, and continued revenue for Wintergreen Resort.**PRIMARY RESPONSIBILITIES****Sales & Business Development**· Sell, contract, and coordinate weddings and social events in accordance with departmental and resort guidelines.· Work closely and serve as the direct report of the Wedding Services Manager.· Respond promptly and professionally to all wedding and event inquiries, leads, and referrals.· Conduct sales presentations, property tours, site visits, and client consultations.· Develop customized proposals, packages, and event concepts based on client needs and resort capabilities.· Maintain consistent follow-up with prospects and tentative business to maximize conversion and achieve established sales goals.· Identify opportunities to upsell and maximize revenue through accommodations, food and beverage, event space, activities, recreation, spa services, transportation, audio/visual, and other resort offerings.· Develop and maintain strong relationships with clients, vendors, event professionals, and industry partners to generate repeat and referral business.· Maintain a thorough understanding of resort rates, packages, amenities, operating schedules, policies, and seasonal offerings.· Evaluate each event for its overall revenue and profitability impact on Wintergreen Resort.**Wedding & Event Planning**· Serve as the primary point of contact for assigned wedding and social event clients from booking through post-event follow-up.· Manage the complete event lifecycle, including contracting, planning, coordination, execution, and post-event review.· Coordinate all event details, timelines, agendas, room blocks, activities, transportation, food and beverage, entertainment, and vendor requirements in conjunction with the Wedding Services Manager/· Maintain accurate and up-to-date client files, booking profiles, room blocks, event agendas, BEOs, contracts, and other required documentation.· Help communicate all event details, revisions, changes, and special requests to the appropriate resort departments in a timely and professional manner in conjunction with the Wedding Services Manager.· Review event procedures, resort policies, cancellation policies, payment requirements, and applicable deadlines with clients.· Coordinate and lead planning meetings, pre-event meetings, site visits, and post-event or exit meetings as appropriate.· Maintain regular communication with clients throughout the planning process and while they are on property.· Contact clients upon arrival and periodically throughout their event to ensure needs are being met and expectations are exceeded.· Identify potential challenges or service issues before they impact the client and proactively develop solutions.· Manage and resolve client concerns professionally, using sound judgment and maintaining a focus on guest satisfaction and the financial interests of the resort.**Resort Coordination & Operations**· Act as the liaison between the client and all applicable Wintergreen Resort departments.· Coordinate event requirements with Banquets, Lodging, Housekeeping, Recreation, Spa, Transportation, Ski Operations, Golf, Racquet Sports, Retail, and other departments as appropriate.· Coordinate outside vendors, including photographers, florists, entertainment, rental companies, tent providers, transportation providers, and other event professionals.· Arrange and coordinate all food and beverage requirements, including restaurant reservations, receptions, rehearsal dinners, wedding meals, breakfasts, and other banquet functions.· Sell and coordinate resort activities, recreation, transportation, and other guest experiences.· Follow up with the Banquet Manager and appropriate operational leaders regarding room setup, signage, cleanliness, timelines, BEO execution, and overall event readiness.· Conduct on-site inspections to ensure event spaces and public areas are prepared according to the client's contracted requirements.· Communicate operational concerns, client feedback, and service recovery opportunities to the appropriate leadership team.· Ensure all applicable charges, including room rentals, food and beverage, activities, transportation, and miscellaneous services, are accurately transmitted and posted.· Assist clients and colleagues with files assigned to other Conference Services or Wedding Managers when additional support is needed.· Assist with distribution and maintenance of BEOs, event agendas, weekly reports, lobby signage, and other operational communications.**Leadership & Department Support**· Participate in weekly program review and revenue meetings.· Maintain open and consistent communication with the Director of Sales, Wedding Service Managers and resort leadership regarding sales activity, upcoming events, client concerns, operational challenges, and opportunities.· Assist the Director of Sales with special events, resort initiatives, and other projects as assigned.· Support the development and implementation of wedding sales strategies, packages, promotions, and initiatives designed to increase wedding revenue and grow the resort's wedding business.· Assist with training and mentoring associates as requested.· Demonstrate leadership through professionalism, accountability, responsiveness, and a commitment to exceptional guest service.· Perform other duties and responsibilities as assigned by management.## Qualifications**MINIMUM QUALIFICATIONS**· Strong sales, negotiation, communication, organizational, and guest service skills.· Previous experience in hospitality, event planning, wedding sales, food and beverage, or a related field.· Demonstrated ability to manage multiple events, priorities, deadlines, and client relationships simultaneously.· Strong decision-making and problem-solving skills with the ability to work independently and exercise sound judgment.· Demonstrated ability to build and maintain professional relationships with clients, vendors, and internal departments.· Excellent verbal and written communication skills.· Strong attention to detail and follow-through.· Proficiency with Microsoft Office, including Word and Excel.· Experience with hospitality sales and/or event management systems preferred; experience with Ivvy and Springer-Miller is a plus.· Must be willing and able to work a flexible schedule, including weekends, evenings, early mornings, extended workdays, and select holidays based on business needs.**EDUCATION, TRAINING & EXPERIENCE**· High school diploma or GED required.· College degree in Hospitality Management, Event Management, Business, or a related field preferred but not required.· Previous experience in wedding sales, event planning, conference services, hospitality sales, or food and beverage management strongly preferred.**LICENSE & CERTIFICATION REQUIREMENTS**· Must possess a valid, unrestricted Virginia driver's license.**PHYSICAL DEMANDS & WORKING ENVIRONMENT**· Must be able to work in a fast-paced resort and event environment.· Position requires frequent movement throughout the resort, event spaces, guest areas, and outdoor locations.· May be required to lift and carry items weighing up to 25 pounds.· Must be able to stand, walk, and move throughout event spaces for extended periods.· May be required to work outdoors and in varying weather conditions.· Schedule may vary based on wedding and event requirements, including weekends, evenings, early mornings, and holidays.**BENEFITS OF WORKING AT WINTERGREEN**Wintergreen Resort is a place for mountain lovers, adventure seekers, and outdoor explorers. It is a place to chase new experiences, marvel at the unexpected, and build relationships that keep our guests and associates coming back.We work to play!Our associates work in a fun-filled, beautiful mountain resort setting while enjoying competitive compensation and a comprehensive benefits package. Full-time, year-round associates are eligible for benefits including:· Medical, Dental, and Vision Insurance· Life Insurance· Short- and Long-Term Disability Insurance· Paid Time Off· 401(k) Plan· Associate Recreational Benefits, including free and/or discounted resort activities, services, and productsFrom our spectacular mountain slopes to our beautiful valley and lake, Wintergreen offers a unique work environment with opportunities to grow, learn, and build a rewarding career.If this position isn't quite what you are looking for, please visit our careers page to explore additional opportunities at Wintergreen Resort.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law.Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this position. Employees may be assigned additional duties and responsibilities that are not specifically listed above. Reasonable accommodations will be made as required.This job description does not constitute an employment agreement and is subject to change at any time by the employer.