WEB SERVICES SUPERVISOR (Application Services Supervisor) - Range 18 / NON

Municipality of Anchorage; Anchorage (AK); On-site; USD 90,000 - 130,000; Full time

Job summary

The Municipality of Anchorage is seeking a Web Services Supervisor in the Information Technology department. This non-represented, non-union role reports to the IT Portfolio Manager and oversees the Web Applications team to support municipal business units with reliable software solutions.

Qualifications include a high school diploma or GED with 10 years of related experience (2 in supervision) or an associate/bachelor's degree with 6–8 years of related experience (2 in supervision).

Qualifications

• High school diploma or GED plus 10 years of related professional experience, 2 years in a supervisory role.
• Associate’s degree plus 8 years of related professional level experience, 2 years supervisory.
• Bachelor’s degree plus 6 years of related professional level experience, 2 years supervisory.
• Background check including criminal, education and employment history at time of hire.

Responsibilities

• Supervise Web Applications team to support municipal business units.
• Oversee reporting, resource allocation, and the implementation, maintenance, and support of application software for MOA business units.
• Advise IT Management on team status and needs to ensure cohesion and planning.
• Ensure systems are operational and meet evolving customer needs while conforming to contracts and MOA policies.

Education

High School diploma or GED

Associate’s degree in Computer Science, Business, Public Administration or related

Bachelor’s degree in Computer Science, Business, Public Administration or related

Job description

Open to the general public and any current Municipal employee.

This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.

DEPARTMENT: Information Technology

HOURS OF WORK: Monday thru Friday 8am to 5pm

LOCATION: 632 W 6th Ave, 4th Floor - City Hall

To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

The Web Services Supervisor, under the direction of the IT Portfolio Manager, will supervise the Web Applications team to support the specialized needs of municipal business units through the management & support of reliable, cost-effective software solutions. This entails the oversight of team effort reporting; allocation of resources; and the implementation, enhancement, maintenance, operation, and support of application software for business units across all of MOA. This position provides input and advises IT Management on the status and needs of the Web Applications team and its customers, ensuring proper managerial cohesion and planning. Duties include ensuring systems are operational and meet evolving customer needs; as well as reviewing system changes to ensure conformance with contract requirements, MOA policy, and industry best practices. Perform other duties as assigned.

High school diploma, GED, or equivalent and ten (10) years of related professional level experience, of which two (2) years must have been at the supervisory level.

OR

Associate’s degree in Computer Science, Business, Public Administration or a related discipline and eight (8) years of related professional level experience, of which two (2) years must have been at the supervisory level.

OR

Bachelor’s degree in Computer Science, Business, Public Administration or a related discipline and six (6) years of related professional level experience, of which two (2) years must have been at the supervisory level.

Satisfactory background check which includes criminal, education, and employment history at time of hire.

Satisfactory Criminal Justice Information System (CJIS) background check within 30 days of hire.

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.

If selected for hire, appointment to this position requires a Criminal Justice Information System (CJIS) security clearance and access within thirty (30) days of hire. If the individual selected for this position fails this requirement within thirty (30) days of hire, they will be terminated.

Military Service Interview Preference

Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.