Web Content & Training Writer/Editor

Vistra Communications; Washington (District of Columbia); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Vistra Communications is seeking two Web Content & Training Writer/Editors to craft and refine web content, documentation, and training materials. Onsite roles are available in McLean, VA or Washington, DC, with responsibilities spanning content creation, CMS publishing, and accessibility compliance.

The role emphasizes SEO optimization, adherence to federal accessibility standards, and coordination of quarterly web certifications.

Qualifications

• Bachelor’s degree (or related field) required.
• 5–7 years in web content management; 3 of last 5 years.
• Experience with project/change management is a plus.
• Knowledge management or database content management preferred.
• Transportation experience preferred.
• Public Trust required; Security Clearance preferred.

Responsibilities

• Write and edit web content, documentation, and training materials in line with style guides; manage content review process.
• Use CMS to upload, maintain, and post content on agency websites and intranets.
• Optimize text and images for SEO and accessibility in compliance with federal laws and standards.
• Coordinate quarterly web certification to keep content current and compliant.
• Use graphic design applications to create/edit web images.
• Ensure all web content complies with 508/WCAG accessibility standards.

Skills

Web content management

SEO

Accessibility (Section 508/WCAG)

Training material development

Content review/process management

Education

Bachelor's degree in English/Communications/Marketing/Business or related field

Tools

Content Management System (CMS)

Graphic design software

Job description

Description

Vistra is seeking 2 Web Content & Training Writer/Editors to create and edit web content, documentation, and training materials, and deliver outreach training to staff. These are onsite roles in either McLean, VA, or Washington, DC.

Key responsibilities include:

• Write and edit web content, documentation, and effective training materials that comply with the agency’s style guide and requirements, and manage the content review process
• Use the agency Content Management System (CMS) to upload, maintain, and post content on agency websites and intranets
• Optimize text and images for SEO and accessibility, ensuring compliance with federal accessibility laws and standards
• Coordinate the agency’s quarterly web certification process to ensure that digital content remain current, accurate, and compliant
• Use graphic design applications to create, edit and manipulate web images
• Ensure all web pages and web content are compliant with federal accessibility laws and standards (Section 508/WCAG)

Requirements

• Bachelor’s degree in English, Communications, Marketing, Business or a related field
• 5-7 years of experience in web content management, 3 of which shall be in the last 5 years
• Project management or change management experience is a plus
• Knowledge management or database content management preferred
• Transportation experience, especially in highway and surface transportation, is preferred.
• Public Trust is required; Security Clearance is preferred.

About Vistra: Vistra Communications, doing business as Vistra and Vistra Federal Solutions, is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Tampa, FL with an office in Alexandria, VA providing professional support serviced to Defense, Federal, and Civilian Agencies. Approximately 25% of our “team member” employees work in the National Capital Region, providing communications, outreach, and organizational transformation services to our public sector customers. Vistra provides medical, dental, and vision benefits, life and disability insurance, employer matching 401(k) retirement plan, Paid Time Off, Parental and Bereavement Leave, and Professional Development, among other benefits.

US Citizenship Required: Due to the requirements of the federal contract that this position supports, U.S. citizenship is required. Citizenship will be confirmed via I-9/E-Verify at the start of employment.