Web Content Specialist

Nexight Group; Silver Spring (MD); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid parental leave

HSA contributions

401(k) contributions

Profit sharing

Annual bonus program

Job summary

Nexight Group is seeking an experienced Web Content Specialist to develop, manage, and improve digital content for a federal transportation client. You will work with subject matter experts, communications and editorial teams, designers, and government stakeholders to translate complex technical material into clear, accessible online information.

Hybrid position requiring proximity to the Washington, DC area for client site activities; 5–7 years of web content management, strong writing and

Qualifications

• Bachelor's degree in English, Communications, Marketing, Business, or related discipline.
• 5–7 years of professional web content management experience, including 3+ years in past 5 years.
• Experience writing, editing, and publishing web content using a CMS.
• Experience managing content through review, publishing, maintenance, and archival workflows.
• Experience applying Section 508 accessibility requirements to web content.
• Experience QA of web content, including metadata and assets.
• Experience applying plain-language, organization, search optimization, and UX principles to digital content.
• Experience using analytics to evaluate and improve content.
• Experience creating training materials and delivering user support.
• Experience with graphic-editing tools for web images.
• Proficiency with Microsoft Office and collaboration tools.
• Ability to obtain necessary federal security/background clearance.

Responsibilities

• Develop, write, edit, update, and publish web and intranet content.
• Manage content lifecycle from intake to archiving.
• Use CMS to upload, format, and publish content and assets.
• Coordinate with owners, SMEs, and stakeholders for reviews and publication.
• Perform quality assurance of content, ensuring accuracy and accessibility.
• Apply plain language and UX principles to improve findability and usability.
• Evaluate information architecture to improve navigation and experience.
• Use analytics and feedback to drive improvements.
• Support content reviews, certifications, and staff training.
• Develop guides, training materials, and publishing processes.
• Support data resources with content review and publishing.
• Use graphic tools to prepare web images.

Skills

Strong writing

Editing

Content management

UX principles

508 accessibility

Quality assurance

Stakeholder collaboration

Education

Bachelor's degree in English/related

Tools

Content Management System

Microsoft Word/Excel/PowerPoint

Graphic editing tools

SharePoint

Job description

Nexight Group is seeking an experienced Web Content Specialist to develop, manage, and continuously improve digital content for a federal transportation client. Working with subject matter experts, communications and editorial teams, designers, and government stakeholders, this role combines strong writing and editing, content management, user experience, accessibility, quality assurance, and digital publishing skills to ensure complex technical information is accurate, accessible, easy to find, and engaging for diverse audiences.

This position is contingent upon Nexight Group receiving an anticipated federal contract award. Employment under this position will begin only after contract award and authorization to proceed.

Nexight Group is a small technical and management consulting firm that serves a variety of clients in many topic areas . We value adaptability, critical thinking, curiosity, initiative, and taking pride in high-quality work. Our staff work collaboratively, communicate openly, and continuously look for ways to improve our work and deliver greater value to clients. To learn more about the company, please visit our careers page .

Applicants should have the necessary skills to perform the following job responsibilities:

• Develop, write, edit, update, and publish web and intranet content, translating complex technical and research information into clear, accurate, accessible, audience-centered digital communications.
• Manage content throughout its lifecycle, coordinating intake, development, technical and communications review, approval, publishing, updates, and archiving.
• Use content management systems to upload, maintain, format, and publish approved content, including text, images, alternative text, links, downloadable resources, and related digital assets.
• Coordinate with content owners, subject matter experts, communications and editorial staff, designers, and government stakeholders to gather information, manage reviews, resolve issues, and ensure timely publication.
• Conduct quality assurance of web content and data, verifying accuracy, readability, formatting, links, accessibility, branding, metadata, and consistency with applicable editorial and governance standards.
• Apply plain language, content organization, search optimization, and user centered design principles to improve content discoverability, usability, and engagement.
• Evaluate website content and information architecture to identify opportunities to eliminate redundancies, modernize content, improve navigation and findability, and strengthen the user experience.
• Use performance analytics, search behavior, content metrics, and stakeholder feedback to identify opportunities for continuous improvement and recommend content and user-experience enhancements.
• Support recurring content reviews and certification processes to help ensure digital information remains accurate, current, and compliant.
• Develop user guides, training materials, presentations, and other resources; document and improve content-management processes and procedures; and deliver training and support to staff on content-management and publishing processes.
• Support digital information resources and databases through content review, editing, organization, sorting, filtering, data quality control, and publishing, as applicable.
• Use graphic-editing tools as needed to prepare, crop, resize, recolor, and optimize images and visual assets for web use.

This is a hybrid position. Candidates should be within reasonable commuting distance of the Washington, DC, metropolitan area and available for meetings and other activities at client locations in McLean, VA, and Washington, DC, as required.

Required Education and Experience

• Bachelor's degree in English, Communications, Marketing, Business, or a related discipline.
• 5–7 years of professional experience in web content management, including at least 3 years within the past 5 years.
• Demonstrated experience writing, editing, maintaining, and publishing web content using a content management system.
• Experience managing content through review, approval, publishing, maintenance, and archival workflows.
• Experience applying Section 508 accessibility requirements to web and digital content.
• Experience conducting content quality assurance, including review of accuracy, links, formatting, metadata, and digital assets.
• Experience applying plain-language, content-organization, search optimization, and user-experience principles to digital content.
• Experience using performance data, analytics, or user feedback to evaluate and improve web content.
• Experience creating training or guidance materials and delivering training or user support to content contributors, staff, or CMS users.
• Experience using graphic-editing tools to prepare and optimize images for web use.
• Proficiency with Microsoft Word, Excel, PowerPoint, and other digital collaboration/content-development tools.
• Ability to successfully complete required federal personnel security/background investigation and obtain required facility and system access.

Required Demonstrated Ability and Skill

• Strong writing, editing, and digital-content judgment, with the ability to organize complex information for clear and intuitive online consumption.
• Ability to think from the user's perspective, identifying opportunities to improve content organization, navigation, findability, readability, and usability.
• Exceptional attention to detail and commitment to maintaining accurate, current, accessible, and high-quality digital information.
• Ability to build productive working relationships and communicate professionally with clients, subject matter experts, content owners, editors, designers, technical staff, and colleagues.
• Strong organizational and project‑coordination skills, with the ability to manage multiple content requests, reviews, updates, and deadlines simultaneously.
• Sound judgment and strong critical‑thinking and problem‑solving skills, including the ability to identify content or usability issues, determine appropriate solutions, and recognize when questions require client or technical input.
• Curiosity, critical thinking, adaptability, and initiative, including the ability to quickly become conversant in unfamiliar technical topics, solve problems proactively, and identify opportunities to improve content, user experience, and client outcomes.
• Ability to take ownership of work independently while collaborating effectively across multidisciplinary teams in a fast‑paced, deadline‑oriented consulting environment.

Preferred Qualifications

• Drupal experience, preferably Drupal 10.
• Federal government web content, digital communications, or publishing experience.
• Transportation, highway/surface transportation, infrastructure, research, or related technical‑sector experience.
• Experience working with large, complex websites or portfolios of web content.
• Experience with SharePoint or other enterprise content/collaboration platforms.
• Familiarity with graphic‑editing applications and basic HTML/CSS.
• Advanced Section 508/web accessibility experience.

All full‑time employees of Nexight Group receive a competitive salary and attractive benefits, including medical, dental, and vision insurance; paid parental leave; company contributions to employee health savings accounts (HSAs); company 401(k) contributions; profit sharing; and an annual bonus program.

If you require reasonable accommodation to complete a job application, pre‑employment testing, or a job interview or to otherwise participate in the hiring process, please contact: [e-mail].

Nexight Group LLC provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. This involves all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company‑sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity, or age limitations will be adhered to by the company where appropriate.

All applicants must be authorized to work in the United States without sponsorship. PRINCIPALS ONLY. VEVRAA Federal Contractor. Priority referrals of protected veterans desired. Equal Opportunity Employer.