Weatherization Specialist

MMCAA; Clare (MI); On-site; USD 32,000 - 54,000; Full time

Job summary

MMCAA is seeking an Administrative Assistant to support the Weatherization program. You will assist the Admin Manager and Coordinator with organization, answer phones, process files, enter data, educate clients, and maintain calendars.

You will protect customer privacy while handling confidential information and support contractor onboarding. Qualifications include a high school diploma or higher (two years college preferred) and at least one year of office experience; proficiency with Word,

Qualifications

• Must possess a minimum of a high school diploma; two years of college preferred.
• Prior office experience and basic computer skills required.
• Ability to prioritize, multitask, and maintain confidentiality.

Responsibilities

• Assist Weatherization Admin Manager and Coordinator with organization and calendar management.
• Answer phones, process files, enter data, educate clients, and maintain calendars.
• Protect customer privacy and handle information confidentially.
• Complete program documentation, reports, and record-keeping accurately.
• Assist with contractor recruitment and onboarding for the Weatherization Program.
• Enter and maintain customer data and prepare inspection packets.
• Schedule client appointments and participate in staff meetings and training.

Skills

Strong communication

Organization skills

Multitasking

Attention to detail

Education

High school diploma

Two years college preferred

Tools

Word

Excel

Outlook

Internet

Job description

General Responsibilities:

• Assist the Weatherization Admin Manager and Weatherization Coordinator with overall organization and functioning of Weatherization including answering phones, file processing, data entry, client education and maintaining calendars.


• Protect the privacy of customers/families and hold in confidence all information obtained in the course of service.

Specific Duties:

• Complete all required program documentation, reports, and record-keeping accurately and in a timely manner using approved systems and procedures.


• Create, compile, balance, enter, and prepare program documents


• Assist with contractor recruitment efforts and support contractor onboarding and participation within the Weatherization Program.


• Entering and maintaining customer data.


• Create pre-inspection, energy auditor, and quality control inspection packets.


• Create and compile contractor job files.


• Ability to handle telephone calls and relate to customers effectively and pleasantly.


• Participate in personal and professional development activities to include staff meetings, conferences, and training opportunities.


• Schedule client appointments.


• Perform other duties as assigned.

Education and Experience Qualifications:

• Must possess a minimum of a high school diploma, preference given for two years college education.


• One-year previous experience with office work.

Additional Requirements:

• Must have proficient computer skills (Word, Excel, Outlook, Internet).


• The ability to prioritize your workload with the ability to multitask.


• Must be self-directed and able complete assigned tasks and be willing to accept new challenges daily.


• Ability to communicates with staff, customers and contractors effectively and pleasantly


• Organizational skills and the ability to type with average speed and accuracy.


• Must have reliable transportation, valid driver’s license, provide proof of insurance, pass State Police criminal clearance check and MMCAA’s “Insurance Carriers” driving record review.


• Successfully complete a Criminal History check