Wear Specialist

Blanchard Machinery; Summerville (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Medical, dental, vision, 401K, profit‑

PTO and paid holidays

Uniforms

CAT training and development

Friendly supportive environment

Opportunity for advancement

Job summary

Blanchard Machinery seeks a Wear Specialist to inspect and quote customer machine undercarriage repairs, working closely with Product Support Sales Reps to grow undercarriage business. You will use Excel, CAT Inspect and CTS to analyze data and prepare detailed recommendations.

Requirements include a High School Diploma and 2+ years of heavy equipment maintenance experience. statewide travel is required and you will be supported by a team in a high-performance environment.

Qualifications

• High School Diploma or equivalent required.
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Responsibilities

• Prepare detailed inspection reports with recommendations and quotes for repairs or maintenance work.
• Coordinate with management for undercarriage parts inventory via CPRO and other tools.
• Assist in streamlining the quoting process for undercarriage services.
• Support Sales Reps in targeting new undercarriage opportunities.
• Become Blanchard Machinery’s undercarriage expert.
• Use software tools (Excel, Word, CAT Inspect, CTS) to analyze data and create quotes.
• Travel statewide to customer sites as needed.
• Perform regular undercarriage inspections to maximize equipment life and reduce failures.

Skills

Strong communication

Interpersonal skills

Attention to detail

Independent work

Customer satisfaction mindset

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

CAT Inspect

CTS

Job description

The Wear Specialist will utilize appropriate computerized systems and tools to inspect and accurately quote customer machine undercarriages repairs. The Specialist will work closely with all Product Support Sales Reps to increase Blanchard’s undercarriage business.

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are

• Competitive Pay.
• Benefits Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies.
• Opportunities for advancement.

• Contributes to a positive work environment and promotes the vision, mission and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
• Achieve incremental undercarriage sales with a heavy focus in the retail/small core customer space.
• Streamline the quoting process for undercarriage services.
• An additional focus will be on selling to existing customers currently using aftermarket will-fit parts.
• Support Product Support Sales Reps in targeting identified unrecognized undercarriage opportunity.
• Become Blanchard Machinery’s undercarriage expert.
• Use software tools (e.g., Microsoft Excel, Word, CAT Inspect, CTS) to analyze data, create recommendations, and propose solutions and quotes to customers.
• Help manage and schedule equipment repairs with existing sales reps.
• Perform regular undercarriage and machine inspections of customer assets to maximize product life expectancy, reducing product failures leading to lower owning and operating costs.
• Prepare detailed inspection reports, including recommendations and quotes for repairs or maintenance work.
• Coordinate with management for undercarriage parts inventory via CPRO and other parts department forecasting tools.
• Always represent Blanchard Machinery Company in a professional image.
• This position requires statewide travel.
• Performance Measures
• Work Safely under varying conditions.
• Grow undercarriage parts sales by 10% Year Over Year.
• Provide reliable and precise provision of undercarriage services with a commitment to consistency, accuracy, and timeliness
• Performs other duties as assigned.
• High School Diploma or equivalent required.
• 2+ years of experience in heavy equipment maintenance or related field.
• Sense of urgency to always achieve high customer satisfaction.
• Positive “can-do” attitude.
• Knowledge of heavy construction equipment, preferably in maintenance and repair.
• Ability to work independently with minimal supervision.
• Attention to detail and accuracy in record-keeping, while working in a fast-paced environment.
• Must be able to drive to customer worksites and work in various weather conditions.
• Strong communication and interpersonal skills.
• Knowledge of safety standards and regulations related to construction equipment.
• Proficient in Microsoft suite and business software tools.
• Must possess a valid Driver's License and meet Company Driver Qualifications.
  

Working Conditions

• The physical environment requires the employee to work both inside (non-climate controlled) and outside in heat/cold, wet/humid, and dry/arid conditions.
• Position may require employees to be physically present at designated worksite locations.
• Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
• Requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
• Seeing, reading, and writing to complete job responsibilities.
• Use of computers and other forms of technology to complete job responsibilities.