Wealth Tech Support Specialist

CFA Institute

Burlington (VT)

On-site

USD 70,000 - 118,750

Full time

14 days+

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Benefits offered by this job

401K plan with company match
Health insurance including dental and vision
Paid time off
Access to Employee Assistance Program
Annual performance-based awards

Job summary

CFA Institute is looking for a candidate to provide technical support to CRD customers in Wealth Management. Responsibilities include diagnosing issues, delivering user training, and collaborating with teams to improve client outcomes.

The ideal candidate will have a Bachelor's degree in a relevant field, 2+ years of experience in financial technology, and strong communication skills. A comprehensive benefits program is included.

Qualifications

  • 2+ years of experience in financial technology.
  • Strong knowledge of wealth management concepts.
  • Ability to engage senior stakeholders.

Responsibilities

  • Provide technical support to clients.
  • Diagnose and resolve technical issues.
  • Collaborate with Product and Engineering teams.

Skills

Technical support
Financial technology
Analytical skills
Problem-solving
Communication
Team-oriented
Basic SQL knowledge

Education

Bachelor's degree in a technical discipline
MBA or Master's preferred
SIE, CFA, or FRM certifications

Job description

CFA Institute is looking for a candidate to provide technical support to CRD customers in Wealth Management. Responsibilities include diagnosing issues, delivering user training, and collaborating with teams to improve client outcomes.

The ideal candidate will have a Bachelor's degree in a relevant field, 2+ years of experience in financial technology, and strong communication skills. A comprehensive benefits program is included.

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