Wealth Relationship Manager - Cupertino (Bilingual, Chinese/Mandarin)

Citigroup Inc.; Los Gatos (CA); Sur place; USD 88 000 - 133 000; Plein temps

Avantages offerts par ce poste

Discretionary and formulaic incentive

Medical, dental & vision coverage

401(k)

Life, accident, and disability insure.

Wellness programs

Paid time off and holidays

Résumé du poste

Citigroup Inc. in Los Gatos, CA seeks a Private Client Relationship Manager to deepen HNW client relationships with comprehensive financial planning and advisory services.

You will lead high-touch engagements, coordinate with product specialists, and drive growth through referrals and strategic partnerships. The role requires Mandarin proficiency, FINRA registrations, and a mortgage originator license within 150 days.

Qualifications

• 5–8 years of experience.
• Strong analytical and financial skills.
• Strong verbal and written communication skills.
• Organized with strong attention to details.
• Bilingual proficiency with the ability to speak Mandarin (Chinese) in a professional setting.
• Knowledge of Microsoft Office (Excel, Outlook, and Word) and Money Guide Pro or NaviPlan Select or similar planning software.
• Basic understanding of investment and financial planning strategies.
• Self-starter, problem solver and goal-oriented team player.
• US FINRA registrations: SIE, 6, 63, 65 OR 7 and 66 or equivalent.
• Must meet FINRA requirements within 150 days.

Responsabilités

• Identify and deepen relationships with affluent and HNW clients to gain incremental wallet share.
• Anticipate complex financial needs and offer holistic solutions across products and services.
• Provide regular value-added engagement with clients through high-touch, face-to-face meetings.
• Expand high-value client relationships by maximizing sale and service opportunities.
• Refer opportunities to segment partners (Lending Consultants, Financial Advisor, etc.).
• Organize client events to enhance bonding and retention.
• Acquire new clients through referrals and proactive outreach.
• Ensure compliance with KYC/AML and internal procedures.

Connaissances

Analytical skills

Financial skills

Verbal communication

Written communication

Organization/detail orientation

Bilingual Mandarin

Self-starter/problem solving

Team player

Regulatory knowledge

Risk awareness

Formation

Bachelor's degree

Outils

Money Guide Pro

NaviPlan Select

Excel

Outlook

Word

Description du poste

Responsibilities

• Identify, build and deepen relationships to gain incremental wallet share of the affluent and High Net Worth segment with financial planning and excellent discovery and profiling skills.
• Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools based on client profiling.
• With the support of product specialists, intuitively recognize and understand a client's banking, credit and investment needs and goals to provide holistic financial solutions.
• Provide regular value-added engagement with clients- High touch, face-to-face meetings at client's preferred location, consistent communication, access to seminars, etc.
• Master referral opportunities to grow portfolio.
• Proactively source, acquire and expand high value customer relationship by maximizing sale and service opportunities.
• Refer opportunities to segment partners where appropriate (including, but not limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager, etc.)
• Organize client events to enhance client bonding.
• Acquire new clients through converting referral leads.
• Manage client follow-up and adhere to all Regulatory and Compliance operating procedures.
• Ensure that KYC/AML and other compliance norms are strictly adhered.
• Partner with all roles on branch team to ensure all clients have a positive in-branch experience.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 5-8 years of experience.
• Strong analytical and financial skills.
• Strong verbal and written communication skills.
• Organized with strong attention to details.
• This role requires bilingual proficiency with the ability to speak Mandarin (Chinese) in a professional setting.
• Knowledge of Microsoft Office (Excel, Outlook, and Word) and experience using Money Guide Pro, or NaviPlan Select, or similar financial planning software preferred.
• Basic understanding of investment and financial planning strategies preferred.
• Must be a self-starter, problem solver and a goal-oriented team player able to work without direction.
• Required current US FINRA Registration: SIE, Series 6, 63, and 65 OR Series 7 and 66 or equivalent.
• Must meet ALL US FINRA Registration requirements within 150 days of starting in the role.
• Insurance Group 1 required.
• Must meet ALL Insurance Group 1 requirements within 150 days of starting in the role.
• This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before referring interested clients to Citibank for their mortgage needs, to maintain and renew that registration on an annual basis, to update registration information with the Registry on a timely basis, and to provide that unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures.

Education

• Bachelor's/University degree or equivalent experience

Job Family Group

Private Client Coverage

Job Family

Financial Planning Services

Time Type

Full time

Primary Location

Los Gatos California United States

Primary Location Full Time Salary Range

$88,400.00 - $132,600.00

Benefits

• Discretionary and formulaic incentive and retention awards
• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

Oct 23, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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