Wealth Management- Trust Officer 4

US Bank; Minneapolis (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

U.S. Bank is seeking a Trust Officer to manage fiduciary relationships and a portfolio of trust and investment accounts.

The role requires fiduciary judgment, client interaction with beneficiaries, attorneys and advisors, and collaboration with Portfolio Managers, tax and legal professionals, and operations teams to deliver compliant fiduciary solutions. The position emphasizes accuracy in documentation, adherence to controls, and proactive service throughout the client lifecycle, with

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Five or more years of experience in trust administration, fiduciary services, wealth management, estate administration, or related field.
• Demonstrated knowledge of fiduciary administration, governing-document interpretation, trust products and services, fiduciary risk, and applicable banking and regulatory responsibilities.
• Ability to foster strong client relationships and teamwork.

Responsibilities

• Trust Administration: Manage assigned trust and investment accounts by following governing documents, applicable laws, fiduciary standards, bank policies and regulatory requirements.
• Client and Beneficiary Service: Support positive relationships with clients and beneficiaries, communicate clearly and promptly, respond to routine questions and provide accurate information.
• Complex Matters: Identify complex or sensitive issues and seek guidance when necessary with appropriate partners and document actions and outcomes.
• Risk and Compliance: Monitor for risks or errors, report concerns, and maintain clear records.
• Client Retention and Growth: Provide reliable service to maintain client relationships and identify opportunities with appropriate team members.
• Teamwork and Coordination: Collaborate with team and partners to meet client needs and complete tasks.
• Records and System Updates: Keep account records accurate and up to date; complete reviews and correspondence promptly.
• Team and Business Support: Participate in team meetings and coordinate with Wealth Management partners.

Skills

Fiduciary administration

Governing-document interpretation

Trust products and services

Fiduciary risk management

Regulatory responsibilities

Education

Bachelor's degree or equivalent

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Wealth Trust Services manages trust relationships within the Affluent Segment and is seeking a Trust Officer to manage trust and investment accounts. This role oversees a portfolio of fiduciary relationships in accordance with governing documents, applicable law, U.S. Bank policies and procedures, and corporate and regulatory requirements. Accounts may include revocable and irrevocable trusts, charitable and special needs trusts, estates, agencies, custodial accounts, IRAs, and other fiduciary or investment accounts.

This client-facing role requires fiduciary judgment, relationship management, and the ability to navigate administrative, legal, tax, operational, and service matters. As the primary contact for clients, beneficiaries, attorneys, advisors, and internal partners, the Trust Officer ensures each relationship is administered accurately, consistently, and in accordance with fiduciary obligations and client objectives.

Job Description

The Trust Officer interprets governing documents, evaluates discretionary requests, identifies and addresses fiduciary risks, coordinates specialized resources, and resolves administrative matters. The role requires judgment, clear communication, and the ability to balance client experience, administration and risk management. Working within a team-based service model, the Trust Officer partners with Portfolio Managers, Trust Associates, specialty asset teams, tax and legal professionals, operations teams, financial advisors, bankers, and other Wealth Management colleagues to deliver coordinated fiduciary solutions and consistent client experience.

The Trust Officer promotes relationship retention and growth by building client and beneficiary relationships, identifying opportunities to deepen existing relationships, supporting referrals and new business, participating in account acceptance and transition discussions, and delivering high-quality service throughout the client lifecycle. The role also requires accurate documentation, timely system updates, data integrity, adherence to established controls and procedures, and escalation appropriately.

Core Responsibilities

• Trust Administration: Manage assigned trust and investment accounts by following the trust documents, applicable laws, fiduciary standards, bank policies, and regulatory requirements. Review trust terms carefully, complete routine administrative tasks, and ask for guidance when a matter is complex or unclear.
• Client and Beneficiary Service: Support positive relationships with clients and beneficiaries, communicate clearly and promptly, respond to routine questions and provide accurate information.
• Complex Matters: Identify complex or sensitive issues and seek appropriate guidance when necessary. Work with the appropriate partners and clearly document the issue, actions taken, and outcome.
• Risk and Compliance: Watch for possible risks or errors, report concerns promptly and keep clear and accurate records.
• Client Retention and Growth: Provide reliable service that helps maintain client relationships. Listen for additional client needs, share possible opportunities with the appropriate team members, and support referrals and new business activities.
• Teamwork and Coordination: Work with team members and other partners to meet client needs. Share information, and complete assigned tasks.
• Records and System Updates: Keep account records accurate, complete, and up to date. Enter required information and complete reviews, requests, and correspondence promptly.
• Team and Business Support: Take part in team meetings, share information about Wealth Trust Services, and work with partners across Wealth Management. Represent the team professionally in everyday interactions and at events.

The above statements describe the general nature and level of work performed. They are not an exhaustive list of all responsibilities, duties, or skills required of employees assigned to this classification.

Required Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Five or more years of experience in trust administration, fiduciary services, wealth management, estate administration, or a closely related field.
• Demonstrated knowledge of fiduciary administration, governing-document interpretation, trust products and services, fiduciary risk, and applicable banking and regulatory responsibilities.
• Ability to foster