Wealth Management Solutions, Trust & Estates, Trust Administrator Associate

JPMorgan Chase & Co.; Town of Newark (WI); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks a Trust Administrator in Global Trusts & Estates to manage accounts under supervision. You will set up records, communicate with beneficiaries and co-trustees, and handle ongoing administration with a focus on risk management and fiduciary duties.

The role emphasizes client servicing, legal and tax knowledge, and teamwork with Trust Officers, wealth advisors and external professionals to deliver comprehensive trust and estate services.

Qualifications

• Bachelor's degree required.
• Experience in trust and estates administration.
• Knowledge of fiduciary products, tax and investments.
• Client servicing and relationship management experience.

Responsibilities

• Open estate or trust accounts with the Account Opening Group.
• Interpret governing instruments and manage records and tax data.
• Analyze Wills and trust documents for tax and admin issues.
• Manage day-to-day administration and client communication.
• Coordinate with tax officers and trust counsel as needed.
• Support Trust Officer in beneficiary records and changes.
• Collaborate with wealth advisors to grow trust services.

Skills

Client servicing

Communication

Time management

Teamwork

Adaptability

Education

Bachelor's degree

JD or CTFA certification

Job description

Description
J.P. Morgan Asset & Wealth Management, with client assets of $2.8 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

As a Trust Administrator within the Global Trusts & Estates Practice, you will play a crucial role in delivering our Trusts and Estates services. You will work under the supervision of the Trust Officer in the administration of accounts, ensuring the proper set-up of account records, communicating with beneficiaries and co-trustees, and handling ongoing day to day administration of accounts. You will also be responsible for risk management, client relationship management, and personal development and training. This role provides an opportunity to develop your skills in the trust and estates industry, work with a diverse range of clients, and contribute to a team with a long history of excellence in serving as a corporate fiduciary for families.

Job Responsibilities

• Work with the Account Opening Group to open estate or trust accounts.
• Interpret the governing instrument and applicable law to ensure the proper set-up of account records, including payments, fee schedules (when appropriate) and tax records. Communicate with beneficiaries and co-executors or co-trustees to outline administrative procedures.
• Analyze Wills and trust documents for legal, tax, administrative and investment issues and coordinate delivery of services.
• Handle ongoing day to day administration of accounts, and proactively manage account base in an effort to avoid and minimize service and operational issues.
• Work with Tax Officers and trust counsel to resolve tax issues.
• Assist the Trust Officer to maintain current information on beneficiaries and their changing needs and circumstances in order to prudently carry out the firm’s fiduciary duties and to provide superior client service.
• Assist Trust Officer to partner with client's other advisors (attorney, accountant); highly respected by external professional advisor community.
• Develop, retain and deepen client relationships.
• Assist the Trust Officer and partner with Wealth Advisors, Bankers, Investors, and Trust Officers to grow the trust and estate business. This includes participating in team discussions and strategy around structuring, pricing and closing trust and estate services including: estates, family trusts, charitable trusts, and specialized Delaware trusts.

Required Qualifications, Skills and Capabilities

• Bachelor’s degree required
• Relevant years of experience in the trust and estates industry
• Experience in the administration and support of trust and estates including general understanding of fiduciary products and concepts, including legal, tax and investments knowledge
• Client Servicing – client knowledge, client relationships, proactive communication
• Teamwork/Personal Effectiveness – clear and concise communication, time management, adaptability to delegate, coaching and training

Preferred Qualifications, Skills and Capabilities

• Knowledge of trust and estate law, income, transfer, and generation skipping taxation, with ability to apply that knowledge to post-mortem planning exercises and account administration.
• Advanced degree such as JD, industry certification such as Certified Trust and Financial Advisor (CTFA) or paralegal certificate, with paralegal experience in trust and estate practice

J.P. Morgan Wealth Management Solutions comprises a workforce of more than 2500 professionals spanning across 50 cities globally. Within WM Solutions, diversity is not only a fundamental necessity, but a business imperative and we are committed to building an equitable workforce that represents the communities we serve. We understand the importance of inclusion, work-life balance, and our robust benefits (including comprehensive parental leave offerings, inclusive family building programs, and discounted childcare) reflect the wide-ranging needs of our increasingly diverse workforce. WM Solutions also fosters a culture of active engagement in our Business Resource Groups (BRGs), which serve as supportive networks for employees to share, develop and create community together.