Wealth Management Client Services Associate

Morgan Stanley; Long Beach (CA); On-site; USD 34,000 - 90,000; Full time

Job summary

Morgan Stanley in Long Beach, CA seeks a Registered Client Service Associate to support Financial Advisors and teams. You will help cultivate client relationships, process transactions, and handle clerical tasks while providing excellent service.

The role requires knowledge of financial services products and strong interpersonal and writing skills. Prior industry experience and appropriate FINRA licenses are preferred; MS Office proficiency is expected.

Qualifications

• High School Diploma or equivalent
• College degree preferred
• Active FINRA Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
• Two or more years of industry experience preferred

Responsibilities

• Provide service cover for a FA/PWA/team including cultivation and enhancement of client relationships
• Execute money movement transactions on request of client/FA/PWA/team
• Answer general non-investment questions about client accounts and balances
• Enter profile information or pre-fill account documents in clerical capacity
• Educate or enroll clients in digital tools (MSOnline, eSign, eAuthorization)
• Onboard and maintain client accounts and collect required documentation
• Provide clients with details around account information such as investment objectives and risk tolerance
• Accept or enter unsolicited or solicited orders in a clerical capacity
• Support FAs/PWAs/teams' marketing strategy and website maintenance
• Stay current on policies and new platforms
• Participate in training and other duties directed by management
• Answer inbound/outbound calls with updates on service requests
• Manage calendar and coordinate meetings with logistics
• Maintain travel itineraries and expense reports and reimbursements
• Provide general in-office support such as copying, filing and scanning
• Submit expense reports for processing

Skills

Interpersonal skills

Client service

Time management

Attention to detail

Microsoft Office

Written communication

Team player

Education

Series 7 (GS) & Series 66 or Series 63/65

Two or more years of industry experience

High School Diploma/Equivalency

Tools

MS Office

Job description

Morgan Stanley in Long Beach, CA seeks a Registered Client Service Associate to support Financial Advisors and teams. You will help cultivate client relationships, process transactions, and handle clerical tasks while providing excellent service.

The role requires knowledge of financial services products and strong interpersonal and writing skills. Prior industry experience and appropriate FINRA licenses are preferred; MS Office proficiency is expected.